Cloudflare Ray ID: 7a198fa35d231791 I received an unfair rating. Overview. I was scammed all the way around and am now out $500. Bob Taylor (Keep on Punching). Once you've confirmed the item is as described in the listing: 1. Purchase details Even though I could prove it wasn't true with tracking. My payment was refunded just like it supposed to be. How did I know they were womens and not mens? They have ZERO support. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Mercari US. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Sellers and scammers can exploit the policy. It would not power up. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. The item is 'PrettyLittleThing Velour Sweatsuit'. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. This is ridiculous. It becomes so unfair and if you're serious about selling online, it can hurt your reputation. The same thing happened to me, i think its there business model, say the do this for 5k sellers, like im set to loose $550, i filled an FTC complaint, why dot we all do the same?! Check the reputation of Mercari U.S. based on 20553 Reviews. For more details, check out their full list of Prohibited Conduct page. 5 stars. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Desired outcome: As I said already in the post, everyone that is buying and selling stuff has to be careful. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Overall rating. Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. This website is using a security service to protect itself from online attacks. When I got them I immediately noticed they were not mens boots but womens boots. Sheridan Wyoming . I sent them a copy of my DL to their email address to see if that would work, but instead, she said an account specialist would be calling me to work things out. Theft at the delivery site is often the reason you did not get it. I am very impressed with the platform and those the sellers so far. This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. I would not do business with them even if I could save a ton of money. Dont ever buy from this place buy from a legit marketplace! And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Search reviews. There's gotta be some way to dispute this right? If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Lol, 1 4-star, some guy who docked me for response time because I didnt accept his offer fast enough, I told him hes an entitled brat over DM and blocked him. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Now, the seller has 3 days to ship the item to the buyer. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. I refused, they canceled my original transaction, and blocked me. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Im downsizing and thinking of online selling but didnt know much about it or this site. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Tap "I've received my item" and select your Rating 3. This will be my first-time. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Im a tad annoyed I gave them 5 stars now. Trustpilot Mercari review. Ended up buying one of my stolen necklaces from that seller. WHAT???? Start your review of Mercari. Nothing can help anymore. Exactly what I had wanted at great price. I do love eBay money back quarantine , but I never sale on eBay only as a buyer Hello, Super new to Mercari here. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. They simply issued a credit and well, done! 2,464 reviews for Poshmark, 1.6 stars: '$750 for dress that's had a deceitful description. I have had account for several years to casually shop and sell my and my kid clothing. Means if item is fake enough to convince u for 3 days you just lost ur money. Very disappointing with this company and will not do business with them again. Ugh, I'm sorry for that. I would not recommend it to anyone. She takes pictures of her items for sale in the store. I am starting to think its a site even worse than ebay! Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Left three messages two emails. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. It is very frustrating. Shipping insurance covers damage and non delivered items. Mercari is NOT a safe place to buy. Short and to the point and understandable in laymans terms. I have sold over 3,000 items on Amazon. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. I have only 10 reviews on Amazon out of 3,000 sold items. I give this app 1 star and that is being generous. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. No problem I could probably repurchase if I wanted to (havent yet). I feel like i was scammed by the buyer and Mercari. But generally speaking no, mercari does not change reviews. Do you know if Mercari authenticate is legitimate? Press question mark to learn the rest of the keyboard shortcuts. Last week I contacted them about not being able to transfer my balance from Mercari into my bank account because they would not accept a photo of my driver's license I was trying to upload. Good Luck to you. {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . Only after you rate they release it. Mercari's average score on TrustPilot is 3.3, based on reviews from 18,000+ users. Desired outcome: They allow people to scam you and if you speak up on the unfair treatment, they will ban you from their site. When I tried it, it was broken. Customer service is horrible at best. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Oh, and they took out the money the same day I order it. Then four days later, the seller Walker cancelled the purchase. I shipped a expensive item using the printed Mercari label. They want to absolve themselves of liability and are just harvesting more info. This will surely increase the credibility of your complaint. Please refund my money back to my credit card ending in #7291. Obviously this will impact a sellers review . BEWARE BUYERS!!!! I do not have another account. Mercari There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Had this happen and they took it off! It's easy to list but very hard to get views. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Thank you! Mercari sent me a message telling me to withdraw my complaint and they'll release my money. Otherwise, buyer will be eligible to cancel the order even if sent by you. I feel that this is a scam, I sold the items and what my share. Their judgment is poor and their decesion is all about putting money in their pocket. Just curious. Buyers in Mercari scam regularly break policy but support does nothing. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Necklaces from that seller credibility of your complaint probably repurchase if I could probably repurchase if I probably... Didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you womens and not mens on. Save a ton of money and selling on Mercari, every item has actual photos very. Unlikely to be scammed or encounter any other problems when buying and selling stuff to... 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