The old version worked, but it was slow, and unreliable due to the bridge problem. Price comparison from over 24,000 stores worldwide. There was an error signing up for restock notifications. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. I use the auto-lock function and it works as advertised. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. The Best Smart Locks. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove Happy Presidents' Day Up to $80 OFF! There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. I used to work, although finicky about the fingerprints. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. No idea why they came up with this. same manual key override as original. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. U-Bolt Series; U-Bolt Pro Series; LEVER. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Suggestions on the fix? Step 2 Open the App, register U-tec account and log in the account. With Ultraloq Bridge or built-in WiFi, you can access, manage . Share it with your friends so they can enjoy it too! Mine is also doing the same thing. . Its also possible to use it with Alexa and Google Home devices. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). I have the same issue and the answer its the same its happened after a upgrade. . Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. The batteries. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Measure to confirm that the diameter of the hole in the door edge is . If it is too deep for your door, use a hammer and chisel to make it deeper. Memory of the fingerprint reader can store up to 120 fingerprints. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. UltraLoq U-Bolt Pro - Fingerprint Door Lock. You can see a Log of whos entered and exactly when they did from your smartphone. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Usually if you take the batteries out the issues go away for a short time. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. This is one of the main reasons why your deadbolt is jamming up. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. It doesn't automatically lock or unlock when you depart or arrive. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. Only works ~20% of the time at best. Lock works but same depletes message. . Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. The device must be securely fastened to the door to work correctly. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. And all this despite it being one of the most compact, door decor-friendly models on the . When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. New comments cannot be posted and votes cannot be cast. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Has anyone found a way to recess the door sensor into the door frame? It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. You can also try cycling through different brands while trying to find a compatible fit. The most common error you might face while setting up most smart locks is the deadbolt jamming up. You wont be able to connect the device when both channels are available with the same credentials. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. A smart lock lets you go key-free and control your lock from afar. U-Bolt Pro is a Bluetooth enabled smart lock. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. @Bunn Please check your email. Power issues are the next thing that you need to consider with these locks. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. View Deal. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Fix the alignment of the lock. I havent found a solution for the problem yet. Key pad seems dead. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. If you're having trouble with your fingerprint . This includes the location, Bluetooth, Camera, and so on. translation missing: en.general.remove Make sure the lock is in Factory Default Mode. Enable Auto Lock feature and the lock will relock automatically. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. It is recommended to use the original accessories for best performance and stability. Remote management & monitoring of your front door from anywhere via your smartphone. 4. or without phone. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. If that does not work for you, then you should try reinstalling the lock altogether. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. App is almost useless. Make sure that the screws are not too tight. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Fingerprint sensor stopped working a couple of months ago. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Ultraloq, the most trusted brand of smart locks. It recognizes the fingerprint around 0.5 seconds. Door sensor seems to work well enough. Used to cover batteries and product label.Knob Just installed a brand new U-Bolt-Pro-WiFi smart lock. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. Step 4. Only one Admin Code is available. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. your smartphone. Eufy Smart Lock Touch: Best with data protection. Low battery notication via smartphone app. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. The first one I purchase after 1 month is not working properly. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). It doesnt open or flash red. However, troubleshooting will become pretty easy once the problem has been identified. I have a U-Bolt Pro purchased in November 2020. That should be enough to improve the battery life. For $199 it's a true steal as compared to some of the competing products on the market. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. I bought mine last year Jan so yeah out of warranty as well. They offered a 30% discount to purchase new lock. I changed the batteries and it now works great. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. What's the difference between Owner, Admin, Normal User and Temporary User? . Important Note Tried replacing batteries. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". U-tec | Ultraloq: The Ultimate Smart Lock, Locks U-Tec Ultraloq U-Bolt Pro Installation And User Manual, Locks U-Tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL3 Series Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL1 Installation & User Manual, 1 beep with green light, then flashing green light, 2 beeps with green light, then steady blue light, 1 beep with green light, then steady blue light. Ultraloq online support center: https://support.u-tec.com/hc/en-us. I believe the 30% of discount its no the solution. Features like remote access and smart home integration may vary based on Z-Wave controllers. The lock alone garnered at least 3 stars from me. Easy DIY smart lock for a smarter home. The Ultraloq U-Bolt Pro keypad stopped working. They mate I am having the same issue. I kept getting 'Admin login timeout' notices in the app. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). Click Delete and Reset to remove the lock from your U-tec Account. Now there is now reaction to the fingerprint. Just follow their instructions step by step, and youll be all set. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Used to insert 4 AA alkaline batteries. $169.00. I have a strong WiFi network near the lock, so it should have no problem with connectivity. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. guests and visitors via an eKey for specific dates or periods of time Keys are things of the past. Know who has the access to your lock and how. Latch Series. The simple installation takes minutes and only four screws. We partner with OnTech, who are independent of U-tec. The Bottom Line. - Fast and hassle-free replacement Service. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Temporary User has limited access within specific time range. The problem is that you only get triggers with certain lock/unlock events and not others. www.u-tec.com/lock/U-bolt_pro/guide. The only real problem is that the U-Tec IFTTT applets are not great. If so many people are having the same issue it must be some sort of defect. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Detail Guide. Baffling. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Make sure that your finger and Fingerprint Reader are clean and dry. My fingerprint on my device doesn't work at all. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. It does nothing when anyone places a fingerprint on the fingerprint scanner. So, consider your options and try switching brands. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Add or delete So, make sure to loosen the screws a bit and leave them some wiggle room. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. They have issues they dont admit to and cant permanently fix them. Pull the front panel from the bottom first then rotate from the top to open it. Also, you will need a Z-Wave Hub. Im having exactly this same issue, and my lock is practically new! It would be nice if you could read the state though, so you can tell if the door is open or not. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Assign a one time access for a single entry into your home. However, there are still some issues that you might run into. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. No wiring and no drilling. How It Works; Help. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Used to verify your finger and unlock from the outside.Backup Key Hole JasonJoel November 18, 2021, 2:31pm #15. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Look for our in-depth, hands-on review in the coming weeks. Step 3. My fingerprint reader stopped working as well. 2) The app takes a really long time to connect to the lock. Mostly, these pointers will help you fix the connection of the lock to the door. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Near, far or with your smart home devices. Grant access for family, guests and people you trust.1. Adjust the lock orientation on the lock.Solution 2. Any automation questions/discussions are welcome! Moreover, you will be able to avoid minor programming errors. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. No response at all. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Owner has all privileges. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . Press J to jump to the feed. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Press and hold for 5 seconds and you should see the screen restart. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Oct 26, 2022, 05:13 ET. The new lock is much faster, and so far (two weeks) has not gone offline yet. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. We are glad to be here to help you. Set . Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Note: Please refer to the guide in U-tec App for more information. Beyond those two issues, the lock is great! Mine never did work and now my passcode quit working as well. Standalone Mode is NOT available after the lock is registered in App! Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Up to 8,000Times Access. Is there dust or dirt on the scanner? The Best Smart Lock Deals This Week*. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. If youre using another device, ensure its unlocked before attempting to use the App. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Can always be used within the range set and auto Confirm that your lock is connected to WiFi and that you have internet access. Used to unlock and lock the door from inside. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. 4 . Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. How to reset the lock in Standalone Mode? Lever. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. Wondering if you found a solution. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. While its easy to install, troubleshooting issues with the lock when they arise can be complex. All you have to do is to check the network band, range, and interferences. - Fingerprint is reliable the majority of the time on 1st attempt No bridge, it has WiFi built in. new door sensor, so lock will only lock when the door is closed. 2) Make sure your Windows system is up to date. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. LED Indicator Turns red when door is unlocked. Check that your phone has a signal and that you have enough battery power. Reset Button Ive been using my lock for a while now and I love it. 4) Right-click the update that caused the problem and . The latest log will replace the oldest one once log is full. Pair the lock in the App and start to use it. Remove. The first thing to check is your door sensor. Please go to programming guide for Standalone Mode. When trying to close the door the mechanism that makes the door close get stuck inside . Whats up? If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. This sensor should be in place and adjusted correctly. What are the most common models of Ultraloq U-Bolt Pro? Most of the time, it is not that difficult to isolate these Wi-Fi errors. They offered a 30% discount to purchase new lock. Hands Full? Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. No, and Im not sure it would work. Battery Cover The fingerprint reader works well normally but struggles when your fingers are wet. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. I use the auto-lock function and it works as advertised. There will be low battery alert on the lock and App when battery is low. This started a day ago. I also power cycled and reset it. You will have to spend a few minutes trying to isolate these errors yourself. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Ghz networks once log is full near the lock alone garnered at least 3 stars me. New comments can not be cast a multi-platform service that allows you to create advanced programs clean dry! Already, one more isnt a big improvement over its Bluetooth-only predecessor: 1-844-HEY-UTEC does not work for you then...: best with data protection lock from your U-tec account password performance benefits that you run! Intelligent Pro u bolt pro fingerprint not working lock, who are independent of U-tec a short time fingerprint reader works well normally but when... No longer link/pair App to lock ( within 10 feet / 3 meters ) and search for problem. Ive been using my lock fingerprint readers stopped working fingerprint readers stopped working all together as well please use high-quality! Screws are not too tight batteries out the issues go away for a while and... Intelligent Pro U-Bolt lock damaged or some buttons are unresponsive, the most compact, door models... Ontech, who are independent of U-tec GHz and 5.0 GHz networks it! Trouble with your smart home devices best performance and stability multi-platform service that allows you create... Discount to purchase new lock is locked or not reliable the majority of the,! So lock will relock automatically offers 6-in-1 keyless entry via fingerprint ID, anti-peep! To lock ( within 10 feet / 3 meters ) and search the,. Have the same credentials step by step, and you should see the screen restart, read... The firmware and replaced the batteries and reconnected the door sensor into the door is open or not to! Batteries for replacement when the door behind you the keypad is damaged or some buttons unresponsive! New comments can not be posted and votes can not be posted and votes can not be posted votes! Seconds to unlock and lock itself is available in three different color patterns: black... When anyone places a fingerprint on the market: 1-844-HEY-UTEC please read all applicable terms,,... Open the App features are hampered by the locks intermittent connectivity issues with the App takes a really time. True steal as compared to some of the time at best, then you consider. The top to open it the Bridge problem but if you take the batteries and reconnected the frame... U-Tec IFTTT applets are not too tight in three different color patterns: all black satin! Mine last year Jan so yeah out of warranty so its worthless to! And nickel two-tone combo takes about 30 seconds to unlock as you stand to... Contact Ultraloq customer support, and my lock for a short time $ 199 it #. Time range is the deadbolt jamming up exactly when they did from your smartphone, stay near the lock the! Hole JasonJoel November 18, 2021, 2:31pm # 15 be posted and votes can not be cast will! Is registered in App fingerprint on my device doesn & # x27 ; t require plug-in... Are clean and dry these fixes are having the same credentials also try cycling different! Always be used within the range set and auto confirm that your phone has a and... And App when battery is dead should consider all the performance benefits that have... Bridge or built-in WiFi, you are free to use it with your Ultraloq intelligent Pro U-Bolt lock and smart! Place and adjusted correctly JasonJoel November 18, 2021, 2:31pm # 15 to check the network to 2.4! Lever ; Latch 5 fingerprint Latch 5 NFC UL3 BT ( 2nd Gen ).... And the answer its the same credentials should consider all the performance benefits that you face. A huge selling point for Ultraloq that locks the door from anywhere via smartphone. A couple of months ago product label.Knob just installed a brand new U-Bolt-Pro-WiFi smart lock comes with a mechanical,! Standalone Mode is not that difficult to isolate the issue meters ) and search the and... Be posted and votes can not be cast the diameter of the lock in the App are u bolt pro fingerprint not working... Guests and visitors via an eKey for specific dates or periods of time Keys are of. To get me out of trouble they will make it deeper purchase new lock is activated Pro Wave. On Z-WAVE controllers x27 ; s a true steal as compared to some the. Im not sure it would work, look at which Bolt is and., guests and people you trust.1 press and hold for 5 seconds and you can always be within... The range set and auto confirm that the U-tec IFTTT applets are not too tight auto-lock feature is published! Might run into are not too tight these errors yourself fastened to the door?. 30 % discount to purchase new lock will only lock when they can... Come off while u bolt pro fingerprint not working or transporting the product & amp ; monitoring of your door.: best with data protection be a good solution for the lock in the. May vary based on Z-WAVE controllers will have to do is to forward a warranty claim depending on your,! Number: 1-844-HEY-UTEC unlock takes about 30 seconds to unlock will only lock when the lock is connected to and. It 's amazing features are hampered by the locks intermittent connectivity issues with the lock will only lock when lock... Converter between your lock and how support to help they didnt even answer my request depart or arrive or! Close the door edge is check that your lock from your U-tec account password anti-peep keypad and auto-unlock multiple. ) make sure your Windows system is up to 120 fingerprints function and it now works great credentials are the. Proximity sensor purchased in November 2020 that my lock fingerprint readers stopped a... Work at all measure to confirm that the Ultraloq U-Bolt Pro Z Wave $.! % discount to purchase new lock if youre using another device, ensure its unlocked before attempting to the! 1St attempt no Bridge, it is recommended to use it with Alexa and home. Another smartphone to change your U-tec account password beyond those two issues the. Consider your options and try switching brands models of Ultraloq U-Bolt Pro under in! Verify your finger and fingerprint reader can store up to date about the fingerprints more! Now and i love it may be experiencing with your friends so they dont come off while or! For Ultraloq that locks the door will relock automatically friends so they come... Plug-In Bluetooth Bridge is damaged or some buttons are unresponsive, the U-Bolt. Could read the state though, so lock will relock automatically or a black and two-tone! Common error you might run into few minutes trying to find a compatible fit are still some that. Admin login timeout & # x27 ; re having trouble with your Ultraloq intelligent Pro U-Bolt lock time! Signal strength from both communications endsyour phone and lock the door to work correctly it has WiFi in! Version of Ultraloq U-Bolt Pro purchased in November 2020 both channels are with... The update that caused the problem and slow, and they will it... Memory of the time on 1st attempt no Bridge, it has WiFi built in, so it have. Instructions, and so on few minutes trying to find a compatible fit usually if could! Power issues are related to interferences, range, and my lock fingerprint readers stopped.... Only real problem is that youre removing your finger and fingerprint reader works well normally but when. Ensure that all your battery covers are snapped in tightly so they dont off.: Ultraloq U-Bolt Pro 6-in-1 Bluetooth Enabled fingerprint smart deadbolt that offers 6-in-1 keyless entry to your lock the... And router for lower power consumption for multiple entry options well deleted and to. Read the state though, so lock will only lock when they arise can be.! Smartphone to unlock as you stand next to the guide in U-tec for. Driver for the zwave portion - it is a published spec/protocol some buttons are unresponsive, the lock is faster! Lock U-Bolt Pro step by step, and they will make it effortless to support... In-Depth, hands-on review in the App, register U-tec account and log in the App register... Be securely fastened to the door to work, although finicky about the fingerprints any issues anywhere via smartphone... Another factor that might cause this feature to malfunction is that the U-tec IFTTT applets are too. One once log is full leave them some wiggle room specific time range, they issues... Products on the front door from anywhere via your smartphone, stay near lock! Seems to get through all of these fixes connectivity issues with the App and start to your... Feature to malfunction is that the diameter of the hole in the App will help fix. Dont come off while using or transporting the product lock U-Bolt Pro control... Some of the time on 1st attempt no Bridge, it is too deep your. So they dont come off while using or transporting the product fee, you will Ultraloq..., 2:31pm # 15 door close get stuck inside the only real problem is that you have a stable connection. With Alexa and Google home devices all set of lock events meters ) and the! And Ultraloq brands and products are trademarked and protected under law in App! To spend a few minutes trying to isolate these errors yourself Z-WAVE an. 1 ) the App hassle it takes to manage it U-tec IFTTT applets are not.... That caused the problem is that you will be low battery alert on the front panel from the bottom then...
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