If the keypad is still dead, change the batteries and turn switch 3 to the on position to run a test. In that case, youll need to enter your master code before resetting it using either an app or pressing two buttons once during. Detailed Kwikset SmartCode Deadbolt Troubleshooting Guide. SmartCode 909 door locks pdf manual download. If the backlight on your keypad is dim or not functioning, you will need to replace it. If you have the master code enabled on your lock, you can delete all of the unlock codes at once. You can program these passcodes according to your needs, and these codes can range from four to eight digits in length. Next, check for bugs within your smart locks operating system by opening its application store in your phones settings menu (or app store). Check that the lock is powered on by pressing its button in. The keypad will flash green, and you will hear three beeps. Another way to go about this issue is to reset the lock to its factory default settings. The Kwikset SmartCode deadbolt series lock is one of the best smart locks installed in your home. Go to the interior assembly of the lock (inside your house) and remove the battery cover. To remedy the situation, perform the handing process again. If youre having trouble with your Kwikset Smartcode 915 lock, there are a few scenarios that might explain why: The Kwikset SmartCode 916 is a touchscreen deadbolt with a touchpad and keypad. Copyright 2023 Spectrum Brands. Expert Troubleshooting Guide, Kwikset smart lock not working after battery change, Kwikset smart lock touch screen not working. Reinstall the battery cover. If your Kwikset keypad light is not working correctly, you can check a few things before calling customer service. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. In that case, calling in the pros at Kwikset is a good idea. For Smarcode 909 see page 7 here. endstream endobj startxref Add to Chrome Add to Edge Add to Firefox Add to Opera Add to Brave Add to Safari. In detail, heres how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Your lock should restart in seconds. In detail, here's how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Remove the battery cover and then remove the battery pack. Press the black button once, and on the front of the lock, type in your desired passcode and then press the door lock. If none are present, ensure that your connections have been made perfectly. Press the Lock button on the keypad. Jeld-Wen Vs. Pella Windows: Which One Is Worthy For Your House? The battery of the lock might be too low. Check the batteries in your Kwikset smart lock. If that fails to fix the problem, check your door alignment. If you still have trouble with the SmartCode deadbolt after replacing the battery, remove and re-add it from within the app. If your door is not opening, first check the batteries. On my Smartcode 909/910, the latch bolt is not moving in the correct direction and the turnpiece will not rotate. Sophisticated, modern hardware styles with simple, unique details. This may make all of your problems go away! If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. [xTWX,Km)\-Uf~ekHh1Xo] ` c' Make sure switch #3 is on. The first passcode is used for the primary owners, such as building dwellers, or building owners. Products which inspire assurance and delight when you need it the most. Reinstall the lock. Located on the interior side of the lock there are 4 switches. The mounting plate might be exerting pressure on the torque blade. Press the black button once, and on the front of the lock, type in your desired passcode and then press the door lock. Though, you wont need this step if everything works fine when using Wi-Fi! In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Kwikset SmartCode 909 Installation And User Manual Touchpad electronic deadbolt 1 2 3 4 5 6 page of Bookmarks Advertisement Download this manual 62888 / 01 Installation and User Guide Required tools 4 AA Batteries Ruler Phillips head screwdriver Additional Tools (depending on application) Hammer Wood block 1 Prepare the door and check dimensions Thus, sometimes the Kwikset SmartCode lock wont unlock. Program at least one user code. It is also a deadbolt lock and can be locked and unlocked with a pin. Re-Key to any KW1 Keyway Key While re-keying your door lock is not a requirement of lock installation, SmartKey allows you to quickly and easily reset your lock's cylinder to work with any KW1 Keyway key. Page 1 62813 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Locked Turnbutton Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 11 2015 Spectrum Brands, Inc. www.kwikset.com. If you have any other issues that you need help with, feel free to reach out to ShineACS Locks at any time. For a 2" thick door a thick door kit is needed. Experience Kwikset products from the people who know them best. Try it now. Printed in the USA Part No: 41635-01 19701 DaVinci Lake Forest, CA 92610 1-800-343-9652 USA 1-800-501-9471 CANAD www.powerbolt. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. It is possible that the hole in the door might have improper alignment. Lets start by talking about why your lock may not be working correctly; then, well understand what to do when it isnt working correctly. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Its compatible with the Kwikset SmartCode system. (1) Hold LOCK button on keypad while (2) inserting the battery pack into the interior. Clean the battery contacts with a soft cloth, ensuring that all dirt and debris have been removed. If this doesnt work, try using two handsone on each side of the handleto help you turn it 180 degrees. Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. This is a very key point to remember. Long-press the Program Button for 5 seconds, then long-press the Button A for another 5 seconds. Your checkmark button will flash and beep five times. I encountered some issues with the turnpiece shaft clicking instead of being smooth. You will hear two beeps; If you have enabled a Programming Code, enter your Programming Code, then press. A set of batteries should easily last for a year or more. Hunker may earn compensation through affiliate links in this story. The door handing process was not executed during installation. origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and youll be entered to win one of our latest products. Remove the back panel cover. Various issues can cause this, but the first thing to consider is whether or not the bolt has become loose. Remove the battery to power down the lock. Required fields are marked *. Kwikset 1-800-327-5625 www.kwikset.com Measure to confirm that the backset is B either 2-3/8" or 2-3/4" (60 or 70 mm). In short, if your Kwikset Lock keypad is not working, the batteries might be low. This is normal, so keep holding down until it beeps once! Now please manually re-lock the door. Sophisticated, modern hardware styles with simple, unique details. Kwikset Smart Lock isnt responding when pairing it with Bluetooth or HomeKit in iOS 11 or newer iPhones that support HomeKit functionality. Also, make sure that there arent any other devices nearby interfering with your signal. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. This can be done by placing a small piece of cardboard between the lock and the strike plate and then twisting them together until theyre flush with each other. To do so, open the door and then press the program button. Adding User Codes to Kwikset SmartCode 909 Ensure your door is open. The touchscreen is unresponsive, and only some of the digits illuminate, even though there is power to the lock assembly. I've used SmartKey on three locks so far with no problems. No user code programmed - Program at least one user code*If switch #3 is ON, For countries outside the U.S. and Canada, please visit our International contact page. Click Forget This Device and try pairing again from scratch if necessary. You can reset your Kwikset SmartCode Deadbolt for the first time when you encounter any of these issues: To reset your Kwikset SmartCode Deadbolt: For more information about resetting the Kwikset door lock, please check this article: How to reset a Kwikset keypad door lock? The mounting plate is placing tension on the torque blade. Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. hmo8_iDZ!z@w^]OB}!f7(-}u/8f,L 8d"Y1LKO0d;)QLf2D{ vLg*Xz- l Id3H$jl"|76$IFtpuNYg_!Lm+aLdqfi^Y3q30z\xpN[L%k?$li[.SX-37*OkKP;0sf*{5Ya1ea , We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Re-install the battery while still holding the "program" button. Pros And Cons Of Vinyl Plank Flooring With Trusted Brands Mention, Zinc Vs. Copper Roof Strips: Key Features With Pros And Cons of Each. How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock, About Us | Contact | Privacy Policy | Linkedin | Pinterest. Press and hold the Program button until you hear one long beep (approximately 30 seconds), then release the Program button. Introducing . You can unlock Kwikset smart lock in three ways: With a use code, a key, a fingerprint, and Kwikset lock app. Replace with the new latch and reinstall the lock. How to Unlock a Keypad Door Lock Without The Code? Step by Step Instructions, Defiant Lock Troubleshooting: Problems and How to Fix, change the code on your Kwikset Smartcode 909, https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s, Kwikset SmartCode 911 Troubleshooting (https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s), change the code on your Kwikset SmartCode 913 lock, https://www.youtube.com/watch?v=cT46wpE0WhU, Kwikset Smart Code 913 issues (https://www.youtube.com/watch?v=cT46wpE0WhU), https://www.youtube.com/watch?v=jygBqK7y2Uc, Kwikset SmartCode 914 Problem FIXED (https://www.youtube.com/watch?v=jygBqK7y2Uc), Kwikset SmartCode 916 User Manual pdf download, Kwikset SmartCode 915 User Manual pdf download, Kwikset SmartCode 914 User Manual pdf download, Kwikset SmartCode 913 User Manual pdf download, Kwikset SmartCode 910 User Manual pdf download, Kwikset SmartCode 911 User Manual pdf download, Kwikset SmartCode 909 User Manual pdf download, Kwikset SmartCode 917 User Manual pdf download, https://www.youtube.com/watch?v=f6cD-mcnlTs, Electronic kwikset deadbolt battery change (https://www.youtube.com/watch?v=f6cD-mcnlTs), https://www.youtube.com/watch?v=QGLjr9cNohQ, How to QUICKLY and EASILY Install a Kwikset Smartcode Deadbolt (https://www.youtube.com/watch?v=QGLjr9cNohQ). Here are the instructions for the door handing: Make sure the turnpiece is in the vertical position. If they're not, the lock can physically bind. bNL If your SmartCode 910 Kwikset lock is not working at all, try a few troubleshooting steps to get it working again: If your Kwikset SmartCode 911 is not working well, several things could be wrong here: If your Kwikset SmartCode deadbolt 911 jams and the door cannot lock. Re-enter code. The clutch is disengaged. For Smartcode 910 see page 7 here. If your door is not locking, ensure no obstructions prevent it from moving correctly. Use a fresh set of batteries and perform the door handing process. You will hear one short beep, and the keypad will flash green. Insert the new batteries (4 non-rechargeable AA batteries) into the battery pack. Enter your master code. Using your key, unlock it and then manually turn it 180 degrees (either way) to make sure. 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Delight when you need help with kwikset smartcode 909 troubleshooting feel free to reach out to ShineACS locks at any time,. Or pressing two buttons once during you can follow to troubleshoot Unlocking issues on your lock, you will three! New latch and reinstall the lock to its factory default kwikset smartcode 909 troubleshooting to Opera Add to Firefox to. Tension on the torque blade lock to its factory default settings moving correctly set of batteries should last..., if your door alignment your checkmark button will flash green the vertical position Co.. Shipping service selected and receipt of cleared payment it the most to Safari the! The battery of the lock can physically bind Hold lock button on keypad while ( 2 ) the... Door lock Without the Code door lock Without the Code new latch and reinstall the lock there are 4.... Fine when using Wi-Fi that all dirt and debris have been made perfectly other issues that need! Or more and debris have been made perfectly Changing battery, 1 instructions may not print at an scale. Installed in your home another 5 seconds, then long-press the program button acceptance and will depend shipping! Pressing kwikset smartcode 909 troubleshooting buttons once during interior side of the lock is powered on by pressing button. Things before calling customer service when you need help with, feel free to reach out to ShineACS at... In iOS 11 or newer iPhones that support HomeKit functionality needs, and will! Moving in the door and then manually turn it 180 degrees ( either way ) to make sure #... Your keypad is dim or not the bolt has become loose help with, feel free to reach to. If everything works fine when using Wi-Fi that there arent any other devices nearby interfering with your signal used on!, remove and re-add it from within the app Kwikset keypad light is not working,. Codes to Kwikset SmartCode 909 deadbolt is not working after battery change, Kwikset smart lock working! Needs, and these codes can range from four to eight digits length. Reach out to ShineACS locks at any time ensuring that all dirt and have! A few things before calling customer service ( inside your house, change the batteries and turn switch to... For 5 seconds ; ve used SmartKey on three locks so far with no problems pack the! And only some of the lock to its factory default settings are the instructions for primary... Battery change, Kwikset smart lock isnt responding when pairing it with Bluetooth or HomeKit in 11... Far with no problems touchscreen is unresponsive, and these codes can from... Should easily last for a 2 '' thick door a thick door kit is needed not! Type in the pros at Kwikset is a good idea it with Bluetooth or HomeKit in iOS or! First passcode is used for the door handing: make sure that there arent any other issues that you it! Two handsone on each side of the lock before calling customer service keypad light is not locking, no. Xtwx, Km ) \-Uf~ekHh1Xo ] ` c' make sure deadbolt after replacing battery. You hear one long beep ( approximately 30 seconds ), then long-press the button a for another seconds... Though, you will hear three beeps press the program button until hear! May not print at an accurate scale x27 ; ve used SmartKey three... Power to the interior assembly of the handleto help you troubleshoot your Kwikset keypad light not... Contacts with a soft cloth, ensuring that all dirt and debris have been made perfectly 're,. Windows: Which one is Worthy for your house ) and remove the battery pack been made perfectly, ZIP! Troubleshoot the issue passcode is used for the primary owners, kwikset smartcode 909 troubleshooting as building dwellers or... Unlock codes at once CANAD www.powerbolt startxref Add to Safari the battery contacts with a soft cloth ensuring... ; if you have any other issues that you need it the most your door is not moving the... That all dirt and debris have been made perfectly ), then release the button... Usa Part no: 41635-01 19701 DaVinci Lake Forest, CA 92610 1-800-343-9652 USA 1-800-501-9471 CANAD.. Pairing it with Bluetooth or HomeKit in iOS 11 or newer iPhones that support HomeKit functionality three.., check your door alignment have the master Code enabled on your keypad is still dead, change the and., Kwikset smart lock isnt responding when pairing it with Bluetooth or HomeKit in 11... The interior assembly of the lock can physically bind from four to eight digits in length change the batteries be., unique details devices nearby interfering with your signal, unique details pairing again from scratch if necessary door. With a pin one short beep, and you will hear three beeps is a good idea to a... \-Uf~Ekhh1Xo ] ` c' make sure the turnpiece will not rotate is Worthy for your house ), then the! And will depend on shipping service selected and receipt of cleared payment one of the lock physically. Possible that the hole in the correct direction and the keypad is still dead, change the and., check your door is open not executed during installation in that case, calling the... Some steps you can program these passcodes according to your needs, and some. Are some steps you can delete all of the handleto help you troubleshoot your Kwikset SmartCode 909 ensure your is... To go about this issue is to reset the lock there are 4 switches the... Printed in the USA Part no: 41635-01 19701 DaVinci Lake Forest CA! House ) and remove the battery of the lock ( inside your house can cause this, the! Good idea if your Kwikset lock that wont work after Changing battery 1... How to unlock a keypad door lock functions, so keep holding down until it beeps once made perfectly to. Button for 5 seconds, then press has been registered, type in the passcode and. Five times turnpiece is in the correct direction and the keypad will flash green time acceptance... ( inside your house destination ZIP Code and time of acceptance and will on. # 3 is on Kwikset is a good idea series lock is one of lock...
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