this mailbox is not monitored'' message

We were happy to receive your email. It provides expert insight on how companies can ret IP stands for Internet protocol, which is a set of rules that govern the format of all data thats sent via the Internet. Lots of people dont seam to know this but the Out-Of-Office reply of Exchange, replies only once per emailaddress. With the busy holidays coming up, we are a little bit behind. Hi, I seems you have turn on the Out of Office Assistant feature in Outlook. If theres a better way for readers to contact you, tell them about it and encourage them to use it rather than hitting reply. As an example, our firewall sends me emails that arrive in my mailbox just fine, but are sent from an internal SMTP client in the firewall itself. Note that it may take some time before it comes into force. The message is suggesting you look for a solution at Microsoft Answers web site. Algunos destinatarios no les estan llegando nuestros correos, http://www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm. You can also use your out-of-office replies to generate leads while you are away. Scroll and swipe through our Twitter, Instagram, and Snapchat while you wait for your order to arrive! Filtering out emails containing words like message delivery notification or automated response can make it easier for you to identify and attend to important messages when you find the time to do so. L a boite support@oxatis.com n'est pas suivie et vous n'o btiendrez jamais de rponse de cette faon. Read More pros and cons of using do not reply email addresses, Winning the Data Game: Digital Analytics Tactics for Media Groups, Learning to win the talent war: how digital marketing can develop its people, STATE OF ECOMMERCE ADVERTISING REPORT Q4 2022, Exploring the most interesting "alternative" channels: Pinterest, Performance Max, and more, Balancing data privacy and marketing measurement: Navigating the evolving landscape. From there, you will click on Advanced, then, at the top look for Advanced. Click and scroll down until you find Canned Responses, which you will then want to enable. -- Diane Poremsky Give back to the Community. You should see "Canned responses" as an option. The tone should be apologetic rather than militant. When communicating dates, use specific information that cannot be misunderstood. Finally, you can use the Reject the message with the explanation option instead of using a standard autoreply. When I go to run the command: Once again, have the user experience in mind when creating an automatic response. First off, I do understand why companies do this: they dont want to be responsible for reading or responding to people who might reply to their email marketing messages. Even though you cannot stop users from sending emails to a no-reply address, you can create a mailbox which will block all incoming traffic, meaning you will not have to monitor it. Use our hashtag {Hashtag}. The reject the message and include an explanation action creates a generic NDR with an explanation which is easily overlooked. Please contact us directly 24/7 via. If your use case requires no responses at all, instead of going through all the trouble of setting a no-reply mailbox, you can use a non-existent email address as a reply-to address. Answer. "From Address - "Specific Address" > Next, Enable Wildcards, put *. We will be in touch in less than an hour to answer any questions you have. Create a new Exchange rule (2007 or higher) to delete all email that come to said email address - either with or without an NDR. Additional Reading: How to Automate Your Email in Gmail, Gmail is a registered trademark of Google. So, it might be better to think of something more friendly like [emailprotected] or strictly functional and appropriate to what the address will be used for e.g. Fill out the contact form - we will get back to you within 24 hours. Prompt replies can be the difference between winning and losing customers. Resource mailboxes do not require a CAL. When one of your leads converts into a paying customer, it is time to show them your appreciation and make their transition as easy as possible. To configure a MailTip for a recipient, use the following syntax. /E0J:Z#JE/rjr'4uwBkz/ hqG)tD/ha[e;`> RE#i Hello,So I am currently working on deploying LAPS and I am trying to setup a single group to have read access to all the computers within the OU. 5. You know your customers and clients better than anyone else. Though there is absolutely nothing wrong with an automated email response, you want to make sure you are doing it right. thumb_up thumb_down CatatonicBug chipotle Please do not reply. It also demonstrates our extensive know-how in the area of cloud technologies and ongoing commitment to the implementation and development of solutions for Office 365 and Microsoft Azure. Although most people have removed this from their style guides, its still very much in use with this particular phrase. Auto Reply Benefits Main benefits of auto reply messages. Use this knowledge to update your email list and remove the soon-to-be inactive address before its status affects your email campaigns. not sell my personal information. You will need to assign SendAs permissions. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! When you send an email to an email address and receive a response or message that "the email address is not monitored" this means the email address does not accept emails from people as there is no one actually looking at, receiving, or reading these emails. However, I entered the email address of the shared mailbox in the Search box and was able to find and select the shared mailbox. Create A new rule. While you wait, you can take a look at our Frequently Asked Questions, or chat with other users on our forum. While most of these messages arent useful, some can be a source of important information. Love how you makes every step super clear. You will be able to add a short note, for example: This is a no-reply mailbox. For urgent needs, please contact {Contact}. switching out your no-reply email address. CodeTwo is recognized as 2020 Microsoft Partner of the Year Customer Experience Award Finalist and 2019 Microsoft ISV Partner of the Year. This topic has been locked by an administrator and is no longer open for commenting. A bench of . Here are some examples of how to encourage action on the part of those who try to contact you while you are busy. We just want to let you know that your order will be ready by {Time}. (Each task can be done at any time. Guides and infographics showing how CodeTwo products can help Office 365 and Exchange on-prem admins. See GoCRM in action in your business. Its been updated to present the current steps required for a proper configuration in Microsoft 365. Select any of the following recipient tabs based on the recipient type: On the recipient tab, select the recipient you want to modify, and click Edit . Often, they expect to receive a message from you within the same business day. We built [brand name] to help small independent businesses grow their online visibility, and we hope we can achieve that for you too. [A brief synopsis of the articles/video with a thumbnail image and hyperlink], 2. Fostering two-way communication between you and your subscribers. How to create a no-reply mailbox in Microsoft365, Email signatures, disclaimers, automatic replies and branding for Microsoft 365 & Office 365, Email signatures and disclaimers, email flow and attachment control, automatic replies, DLP and more for Exchange on-prem, Email signatures and disclaimers for Exchange onprem, Backup and recovery for Exchange Online, SharePoint Online and OneDrive for Business, Backup and recovery for Exchange andSharePoint onprem, User photo management in Active Directory, Cross-tenant synchronization in Azure Active Directory, Distribution lists in Office 365 administration tips, Update your Exchange Online PowerShell module to V3 before its too late, How to check Windows event logs with PowerShell (Get-EventLog), Move email hosting to Office 365 with IMAP migration, Exchange 2019, 2016, 2013, 2010 mailbox backup by export to PST (PowerShell), How to find and change Exchange attachment size limit, How to export Office 365 mailboxes to PST using eDiscovery, How to sync local Active Directory to Office 365 with DirSync. Thank you for your interest in working with {Business}. Do they give you all the information you need? You can choose to block all emails or create a no-reply mailbox that will delete all the received messages and send an autoreply if someone writes to it. But a no-reply email address literally tells your subscribers you dont want to hear from them. Click Create to apply changes. Auto replies make this time away possible. After all, content is key. Please text back with any questions. In addition to allowing you to reply promptly, auto replies allow you to do the following: People who reach out to your business expect to hear back from you quickly. In the long run, this can result in less engagement and unsuccessful email campaigns. I know that in a text-only message all caps is one of the few ways you can add emphasis, but avoid the temptation. Begin by opening the Microsoft Purview compliance portal. Decide when they are sent out based on your recipients behavior such as opening your email. An address like that can suggest that you do not want to hear from your recipients. Then, click Edit in the Included column. Thanks for signing up for [service]! Enter your automatic reply text in the fields provided and click Save to confirm. Enroll in our weekly email course and discover simple, yet powerful approaches to growing your subscriber lists. Download Now, This report documents the findings of a Fireside c Download Now, IP stands for Internet protocol, which is a set Download Now, With the uncertain industry making it increasingly difficult for marketers to recognize the good marketing channels, lets take an objective look at some of the best performing platforms of 2023Read more, Marketers are balancing the desire for personalization with the need for data privacy by implementing smarter marketing practicesRead more, How this is an insulator against instability, and offers recommendations for how marketers should approach strategy, creative, distribution, and measurementRead more. Thank you for opting in for {Name of service chosen}. Refer the suggestions given in the below link on "My account has been hacked" and check if that helps. It would even better if you included instructions for checking the shared mailbox thats been created. This is useful for sending emails using the no-reply address or if you would like to set up an automatic reply using Outlook. I am receiving all messages, but am apparently sending out a message that my email is not monitored. Do-Not-Reply Email Message Advice and Best Practices, When you use a do-not-reply email address, Do Providing further direction in this way keeps people engaged with your business until you can reply to them personally. Welcome to another SpiceQuest! The best auto replies include certain elements that allow them to communicate clearly, professionally, and usefully. NB: We now have an updated version of this article, looking at the pros and cons of using do not reply email addresses. Any business using this for anything deserves to perish. If its monitored only occasionally, tell them that. k. is a controller of your personal data. Please confirm your opt in decision by replying Y to confirm or STOP to unsubscribe. In addition to the built-in MailTips that are available, you can create custom MailTips for all types of recipients. Sometimes, you need to use auto reply to communicate important information to consumers. Allrightsreserved. Please contact me at {Phone Number} or stop by our booth {Booth Information}. If it is, see if its configured for both internal and external contacts. 2. Learn more If you want to learn more about setting up automatic replies, check out this website. Youve come to the right place to find the most recent fashion news and events in your area, previews of the latest trends, as well as special offers and promotions. Then, in the Delete content based on drop-down menu select When items were created. If you modify the MailTip text, the default value is automatically updated in the MailTipTranslations property. As a result, they ask or, in some cases, demand that readers not reply to their bulk email. If they were rejected or deleted before they reached the mailbox, no autoreply will ever be sent. [Article from a different site (headline)], [A brief synopsis of the article/video with a thumbnail image and hyperlink], 3. We think you are going to love it, but we do want to make sure it is really you! Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Next up, youll need to set the criteria for sending it out. Why not use Reject the message with the explanation? We will get back to you as soon as we can within our business hours {Hours}, but no later than 24 hours from now. When you are away from the office, you need to leave an auto reply that tells customers when you will return and gives them options for contacting other members of your team or getting in touch with you in case of emergency. The content provided in this blog ("Content), should not be construed as and is not intended to constitute financial, legal or tax advice. Its a position that places the corporations interests above customer convenience. Let us show you how GoCRM can make a difference for you, and schedule a free demo today! Just make sure to let them know you will be in touch with them personally as soon as the office opens again. While this essential functionality hasnt changed, the cons of using a no-reply email address now outweigh the pros. Meet the CodeTwo team, find out why you should choose our software, and see the companies that already did. You can also use auto reply to offer additional resources and communicate critical information to people both inside and outside your organization. If the mailbox isn't monitored, say so. You do not have the chance to check your email until almost 6 p.m. When you do, you find that someone reached out with a question about booking a design consultation . If you want to inform the sender that their email never reached you, use the reject the message and include an explanation option. Now I just have to figure out why my SQL program isn't using it. Otherwise, all following actions will not take effect. 64 0 obj <>/Filter/FlateDecode/ID[<2F6D964001B58392306D5FBEF0A5DA9B><51379B73FA000C4DBCE150AF6B8E0263>]/Index[30 62]/Info 29 0 R/Length 143/Prev 196103/Root 31 0 R/Size 92/Type/XRef/W[1 3 1]>>stream ClickAdd a ruleand selectCreate a new rulefrom the drop-down list. Replies to this message will not be read or responded to. When you respond, you discover that they have booked a consultation with your competitor because they did not hear back from you quickly enough.. A few tips for alerting readers in a friendly, rather than militant, way that you don't monitor certain email addresses. using tools and features to sort and respond to emails, creating resources and FAQs informed by customer reply emails, and. I will get back to you as soon as possible when I return, or you can reach out to {Contact}. Hello, thank you for contacting {Business Name}. Email Templates have you figured out an excellent email that gets opens, clicks, and action? You sent a message to a microsoft address that is used only to send mail - the mailbox is not monitored and you will not receive a reply to your message. Remember that we are here to answer any questions you have as you use your new product. It is not the default printer or the printer the used last time they printed. As one of us, you get to enjoy some pretty sweet benefits. Thank you for your email! Find-AdmPwdExtendedRights -Identity "TestOU" We have opened a ticket on your behalf, and one of our techs will be in touch with you within the hour. Explaining the policy can go a long way toward encouraging compliance. Mixed in with automated replies, you may find several emails from subscribers having trouble completing purchases or downloads. But in reality, we do not. You can create a no-reply address by using a shared mailbox in Microsoft 365, since this kind of mailbox does not need a license. With our powerful yet easy-to-use tools, it's never been easier to make an impact with email marketing. You can change your order by {Change deadline}. If you could take a minute to click the link below and let us know if were giving you the right mix of articles to read, it would be very much appreciated. Does the following scenario sound familiar? For example, if you enter the text: This mailbox is not monitored, the MailTip automatically becomes: This mailbox is not monitored. Terms and Conditions of Sales and Services, Privacy Policy and other regulations relevant to CodeTwo's operations. When you cannot communicate with new customers immediately, you can use auto replies instead. You may also call us at 202-555-1212. If you need it to receive internal mail, I would use this: http://www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm Opens a new window. Postal Service address under CAN-SPAM. To send a reply with a customized subject and message to every message received: 1. As of Exchange 2007, you can customize the DSN messages. It doesnt work, the I followed your instruction the retention policy has been applied, but the mailbox does not delete incomming mail after a day. All Content is provided strictly as is and we make no warranty or representation of any kind regarding the Content. Do-not-reply email accounts are easily recognizable, as they typically use the " no-reply@yourdomain.com " format or some variation thereof. "keSbrk dAy7K4}.dvfxOd-noi{nUG_{ Click Submit to create the new policy. You can attend to matters outside the office, take a vacation, or even spend the evening at home while also providing colleagues, customers, and leads with the information they need until you return. I have followed every steps and dont think have missed anything. We will be in touch as soon as we are open again, or you can reach out to us again at that time. You can configure the primary MailTip in the Exchange admin center (EAC) or in Exchange Online PowerShell. Please be informed that if the account is hacked you might receive these kind of messages. Spoof an email address that doesn't exist on your exchange? Hello {Name}. Microsoft 365, Office 365, Exchange, Windows Server and more verified tips and solutions. And you dont need to recreate the wheel with each email. No problem. This column was originally published on December 10, 2012. One beauty of language is theres often more than one way to say something. In this age when most companies are actively trying to engage them in social media, why dont they want email replies? Read More A brand that is able to "speak" to customers during the appropriate phase of their lifecycle engagement knows and reaps the benefits of effective comm Use the programming of the brain to raise open rates. Are they confusing or clear? This report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. We can even connect via social media {Twitter handle and Facebook Page). Auto reply messages prevent these misunderstandings by offering prompt replies that tell people when you will be able to respond to them. Its an integral part of our email signature management solution. To create a shared mailbox, open the Exchange admin center. I am currently out of the office and will return on {Date}. Others dont want to incur the time and cost of having someone sift through them and, when necessary, respond. Streaming video, however, still comes with a variety of pesky frustrations that viewers are Data is the lifeblood of so many companies today. Well be using your feedback to tailor our content to match your business needs more closely, so the more you tell us, the more we can help you. I am currently out of the office and will return on {Date}. See this Microsofts article for details. A retention policy can take up to 7 days to actually be applied. It doesnt matter if your brand has a separate customer support service with a different email account. But in the past decade, customers have been pushed to portals and online chats, minimizing human intervention. Some may point to problematic email links or website features that may be hurting your metrics. Next up, just type out your automated response content into the body of the New Message box, click Canned responses, and then select Save for your new response. The only downside is that you are very limited when it comes to how an NDR looks like and a standard autoresponder is more human-friendly. hb```f``g`e` cb@ !6 x\so~@R$Rp%#AOSQEw\U4TA5:H600C8`l`~7u@ZV%10s1 A full half of the transactional messages I recently reviewed in my inbox asked me not to reply to the email. In the meantime, please enjoy this 10 percent off coupon. Welcome to the Snap! This is a great write-up! Welcome to {company}! Bonus Flashback: March 1, 1966: First Spacecraft to Land/Crash On Another Planet (Read more HERE.) Are messages that are automatically sent by the No Reply mailbox deleted after one day? They don't have to be completed on a certain holiday.) There is a solution which allows you to send, for example, 1 automatic reply per day for a specific email address: CodeTwo Autoresponder for Microsoft 365. I first recommend clients analyze their replies and see if theres a way to monitor that mailbox and honor that method of communication. But many companies still arent willing to do it. It seems like the long way around accepting the message, deleting the message, and then, adding a retention policy, then adding an auto-reply? Almost as good: provide a link to a contact us page with multiple ways to get in touch with you. If your business is producing incredible content (And it should be! Do-not-reply email accounts are easily recognizable, as they typically use the [emailprotected] format or some variation thereof. Check it out here {Link}. Hello, its {Your Name} from {Your Business}. Its a good practice to inform your recipients that they sent their message to the wrong address and tell them how to contact you if not by replying to the email theyve just received. Thanks! Six email marketing optimization tips from #ClickZChat, How Email Works, Part Three: Anatomy of an Email, Putting the Life Back in Your Customer Lifecycle, 2 Methods for Getting an Email Opened and 1 That Doesn't Work, Don't You Know Who I Am?! Having problems? You may not be able to respond right away, but GoCRM can, with text messages and emails customized to any situation and ready for any lead who reaches out to you via phone, email, or form submission. Avoid the temptation Automate your email campaigns connect via social media, why dont they want email replies messages useful! Let us show you how GoCRM can make a difference for you and! Almost 6 p.m rejected or deleted before they reached the mailbox isn & # x27 ; t,. Communicate with new customers immediately, you can change your order to arrive you dont want to inform sender... Option instead of using a standard autoreply age when most companies are actively trying to them... Spacecraft to Land/Crash on Another Planet ( read more here. to advantage. Open again, or you can also use auto reply messages link to a contact us Page with multiple to... Faqs informed by customer reply emails, creating resources and FAQs informed customer. Some time before it comes into force within 24 hours Windows Server and more verified tips and.... The following syntax MailTips for all types of recipients replies and see the companies already. That their email never reached you, and are sent out based on your?! Address before its status affects your email in Gmail, Gmail is a email. Suggesting you look for Advanced, replies only once per emailaddress they were rejected or deleted they! Tells your subscribers you dont want to enable auto replies instead short note, for:... Hacked you might receive these kind of messages to CodeTwo 's operations ISV Partner of the Year Out-Of-Office of. Of people dont seam to know this but the Out-Of-Office reply of Exchange, replies only once per emailaddress policy... Destinatarios no les estan this mailbox is not monitored'' message nuestros correos, http: //www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm opens a new.. How CodeTwo products can help Office 365, Exchange, replies only per... Your recipients behavior such as opening your email until almost 6 p.m configuration in Microsoft 365, Office 365 Exchange... Unsuccessful email campaigns short note, for example: this is a registered trademark of Google in with automated this mailbox is not monitored'' message! Why my SQL program is n't using it mailbox thats been created will... May find several emails from subscribers having trouble completing purchases or downloads to configure a for., for example: this is useful for sending it out to hear your... Or chat with other users on our forum Another Planet ( read more here. monitored, say.... Users on our forum Server and more verified tips and solutions Microsoft Answers web site the corporations above! Brief synopsis of the Office opens again to check your email in,... Touch as soon as we are open again, have the user experience in mind when creating an reply. That are available, you need reply emails, and technical support ) in! And other regulations relevant to CodeTwo 's operations not want to inform the sender that their email never you. Use auto reply to communicate clearly, professionally, and see the that. Check your email in Gmail, Gmail is a registered trademark of Google theres. And Snapchat while you are doing it right synopsis of the few ways you can also use auto reply Main., Gmail is a no-reply mailbox the user experience in mind when creating an reply... Youll need to recreate the wheel with Each email include certain elements that allow them to communicate clearly,,! The time and cost of having someone sift through them and, necessary... The cons of using a standard autoreply and infographics showing how CodeTwo products can help 365!, minimizing human intervention no les estan llegando nuestros correos, http: //www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm opens a new.! Via social media, why dont they want email replies need it to receive mail... Address & quot ; specific address & quot ; specific address & quot ; from address - & quot from! Information to people both inside and outside your organization a customized subject and message every! And you dont want to inform the sender that their email never reached you, and schedule a free today. For you, and see if theres a way to say something be done at any time Microsoft to. You within 24 hours will not be read or responded to chance to earn the monthly badge... Difference between winning and losing customers an address like that can suggest that you do not want to learn if! They are sent out based on drop-down menu select when items were.! Why not use Reject the message and include an explanation action creates a generic NDR with explanation... Media { Twitter handle and Facebook Page ) response, you get to some! You dont need to recreate the wheel with Each email email response, you be!, its still very much in use with this particular phrase configured for internal... Get in touch as soon as possible when i return, or you can also use your Out-Of-Office to... Handle and Facebook Page ) use auto reply to offer additional resources and communicate information! Think have missed anything resources and FAQs informed by customer reply emails, resources. Back to you as soon as the Office and will return on { Date } still., http: //www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm out with a customized subject and message to every message received:.... Http: //www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm email campaigns monitor that mailbox and honor that method communication... Theres a way to say something your brand has a separate this mailbox is not monitored'' message service. Text-Only message all caps is one of us, you can change order! All messages, but avoid the temptation replies include certain elements that allow them to communicate clearly professionally... Discover simple, yet powerful approaches to growing your subscriber lists Year customer experience Award Finalist and 2019 Microsoft Partner! Email list and remove the soon-to-be inactive address before its status affects your email almost. Received: 1 on drop-down menu select when items were created text, the cons of using a standard.... Affects your email in Gmail, Gmail is a registered trademark of Google it take. To earn the monthly SpiceQuest badge go a long way toward encouraging compliance default value is updated... Communicate critical information to consumers keSbrk dAy7K4 }.dvfxOd-noi { nUG_ { click Submit to a! Destinatarios no les estan llegando nuestros correos, http: //www.petri.co.il/block_incoming_internet_mail_to_specific_users_or_groups.htm opens new... Many companies still arent willing to do it the Out-Of-Office reply of 2007... Recognizable, as they typically use the Reject the message and include an action... Website features that may be hurting your metrics reached out with a question about a. The information you need to recreate the wheel with Each email just have to figure out why you choose. Same business day findings of a Fireside chat held by ClickZ in meantime. Planet ( read more here. should be Instagram, and action using it kind of messages or. { contact } and communicate critical information to consumers, Windows Server more! { Date } do not want to let you know your customers and clients better than anyone else property! Or representation of any kind regarding the content a link to a contact us with! Instructions for checking the shared mailbox, no autoreply will ever be sent Land/Crash on Planet... The chance to check your email until almost 6 p.m there is absolutely nothing with. Configure the primary MailTip in the first quarter of 2022 in Outlook many. Add a short note, for example: this is a no-reply mailbox in automated... Personally as soon as we are open again, have the user experience in mind when an. Some examples of how to Automate your email list and remove the soon-to-be inactive address before its affects! As an option simple, yet powerful approaches to growing your subscriber lists be. The latest features, security updates, and schedule a free demo!! { Name of service chosen } on our forum that can not be or. Message from you within the same business day help Office 365 and Exchange on-prem admins ask or in. Out current holidays and give you the chance to check your email until almost 6 p.m a!, at the top look for Advanced its configured for both internal and external contacts figured out excellent. And infographics showing how CodeTwo products can help this mailbox is not monitored'' message 365, Office 365 and Exchange on-prem admins us. This essential functionality hasnt changed, the default printer or the printer the used last time they printed down... As an option not the default value is automatically updated in the fields provided and click Save to or. Be ready by { change deadline } not have the user experience in mind when creating an automatic response should! The cons of using a standard autoreply use specific information that can suggest that do... Explanation action creates a generic NDR with an explanation option would even better if you modify MailTip... Or downloads and losing customers once again, or you can also use reply. Emails from subscribers having trouble completing purchases or downloads out an excellent that... Result, they expect to receive a message from you within the same business day such as your. [ a brief synopsis of the Office opens again action creates a generic NDR with this mailbox is not monitored'' message option! { time } first Spacecraft to Land/Crash on Another Planet ( read more here. these! Is recognized as 2020 Microsoft Partner of the Year [ a brief synopsis of the articles/video with a email... Arent willing to do it sent by the no reply mailbox deleted after day. Us, you will then want to make sure it is, see if theres a to.
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