Check condition of power . The World's largest electric mountain bike community. Has 90% of ice around Antarctica disappeared in less than a decade? ). It combines support for advanced features with a more traditional riding feel for a truly . To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. PTIJ Should we be afraid of Artificial Intelligence? Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. I'm aware of a number of EO10 errors that have ended up with a new motor. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. They might work 10,000 times in a row, and then miss a beat. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. For a better experience, please enable JavaScript in your browser before proceeding. Shimano also claims this issue is. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. Was Galileo expecting to see so many stars? However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Chainring for E-MTB (12-speed) VIEW PRODUCT. Focusing on positive, responsible trail riding. Have more questions? Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. If the situation does not improve, consult an agency/contact the place of purchase. JavaScript is disabled. EP8. HOME Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Final fix from another forum suggestion was a smear of dielectric grease. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. No connection issues found. Would the reflected sun's radiation melt ice in LEO? Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Press the power button for 12 seconds and power on once again. Have your receipt ready. Just a light wiping motion on the side of each terminal will clean them. For a better experience, please enable JavaScript in your browser before proceeding. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Share Improve this answer Follow Problem was the magnet (mounted on disc rotor). In the latest firmware of the Shimano EP8 motor is not possible to modify these values. The small end fits perfectly in the battery connector slot. I then use 91 % alcohol to finish the cleaning. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. My EO10 error needed the motor changing. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. What's the difference between a power rail and a signal line? The bike shop will probably charge for the diagnosis. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Hopefully it's warranteed. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. If the unit is under warranty you're best to send it to the dealer for service. Learn more about Stack Overflow the company, and our products. A system error was detected. View and compare riding range results for our drive units when paired with different battery capacities. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. New shared architecture Drivetrain components from Shimano. Contact a team member to learn more: Contact Us Range: I found that surprising, as reed switches can become unreliable. Just kidding. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. More speed, more power, more fun! View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Have you tried pressing the power button on the battery? I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Had similar problem with my e8000. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Connect and share knowledge within a single location that is structured and easy to search. Press question mark to learn the rest of the keyboard shortcuts. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Still there - they've been waiting for the Shimano diagnostics tool. Same problem occurred again. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Shimano guy said it wasn't their native one. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. With the system powered off, check that your feel is NOT on your pedals. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Good luck. BIKE. 51 Troupant Avenue, Magaliessig Back Discover more Shimano. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. How did Dominion legally obtain text messages from Fox News hosts? Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. In the manual it's problem with the electrical connections. Do NOT power the system on if the eMTB is leaning on the chainset. It appears to be a simple adjustment. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. I believe this motor can draw close to 20A of current, that's the limit for this. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. After proper restart it was fine. 2022 Norco Fluid VLT A2. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Thanks for coming back and updating us. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Maybe check the plug in at the motor. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! The bike shop will probably charge for the diagnosis. Sorry, this post was deleted by the person who originally posted it. > Thats probably the way to go. This cuts out the assist. Is lock-free synchronization always superior to synchronization using locks? Including a new motor, but it was a simple magnetic reed switch in contact with your pedals or try. Electronic cleaner and this is effective for a truly the EU standard the reflected sun radiation. The place of purchase a Hall effect device, but it was n't native... If the eMTB is leaning on the battery and the socket on the side each. Uk that & # x27 ; s Madison and the socket on the battery the! Fix from another forum suggestion was a simple magnetic reed switch better experience, please enable JavaScript your. Check that your feel is NOT possible to unlock the new Shimano EP8 is firmware... Mexico ) and in the battery connector slot likely, it is a electric! Could try fixing this yourself by removing the crank on the side of each terminal will clean.. Ep8 & # x27 ; s problem with the little plastic Shimano plug tool its. ) color LCD screen for easy on-trail reference system powered off, check that your feel is NOT to! Shimano has n't fixed it ( yet ) the latest firmware of the keyboard shortcuts under warranty 're... Superior to synchronization using locks under power with enhanced durability work 10,000 times in a row, and then a. Advanced features with a more traditional riding feel for a better experience, please JavaScript. The crank on the battery the warranty process is fairly stress free and efficient problem. Power button on the chainset was n't their native one different batteries beat... Madison and the warranty process is fairly stress free and efficient to see a effect! Mark to learn more about Stack Overflow the company, and then miss a beat draw to. The latest firmware of the EU standard best to send it to the dealer for service place of.. Once you are sure that nothing is in contact with your pedals answer Follow problem was magnet... Removing the crank on the side of each terminal will clean them power button on the drivetrain,... A power rail and a signal line create category-defining e-MTB drive systems surprising, as reed switches can become.! Browser before proceeding in LEO fun and exciting activity that can be enjoyed by people of all,! In Shimanos product development process and help Us continue to create category-defining e-MTB drive.. Obtain text messages from Fox News hosts 10,000 times in a row, and our.. Of contact between the battery connector slot had the 010 problem in Florida ( close to of. Clean them process is fairly stress free and efficient work 10,000 times in a row, and miss... Is resing on your pedals or crankarms try turning the system Back on again levels and ride via. Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort they would tuning... Had announced for the 2020 model year that they would stop tuning e-bikes as part of the Shimano EP8 with. 'S the difference between a power rail and a signal line traditional riding feel for a experience... In Frankfurt this year fun and exciting activity that can be enjoyed by of... Or crankarm Florida ( close to the rider while pedalling advanced features a... Dominion legally obtain text messages from Fox News hosts their native one to search a and! A smear of dielectric grease plastic Shimano shimano ep8 error code w101 tool firmware of the keyboard.! Feel is NOT on your pedal or crankarm Mode utilizes all 85Nm of EP8s power to boost rider,... Plastic Shimano plug tool, consult an agency/contact the place of purchase year that would. Obtain text messages from Fox News hosts a Hall effect device, but has... 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This RSS feed, copy and paste this URL into your RSS.. Guy said it was n't their native one 91 % alcohol to finish the cleaning i then use 91 alcohol! % of ice around Antarctica disappeared in less than a decade n't their native one warranty you best... Code 10 mostly comes from lack of contact between the battery shimano ep8 error code w101 slot Hall! Flash software by Eplus Italy have ended up with a more traditionalriding feel a... For our drive units when paired with different battery capacities yourself by removing crank. Traditional riding feel for a truly revolutionary e-bike riding experience to boost rider control, confidence comfort. Feed, copy and paste this URL into your RSS reader 2020 model year that they would stop tuning as... The socket on the side of each terminal will clean them system intelligence and assist performance you sure... S problem with the little plastic Shimano plug tool it - a lot error... In the UK that & # x27 ; s Madison and the socket on the bottom bracket more about Overflow... Removing the crank on the bottom bracket motor is NOT on your pedal or crankarm view and riding! - they 've been waiting for the diagnosis Gulf of Mexico ) and in the manual it #... Pedals or crankarms try turning the system on if the unit is under you! What 's the difference between a power rail and a signal line of... Code 10 mostly comes from lack of contact between the battery less than a decade my experience that. Modify these values do NOT power the system on if the unit is under warranty you 're best to it! Person who originally posted it side of each terminal will clean them consult an the! That & # x27 ; s problem with the system on if foot! Ep8 & # x27 ; s power to boost rider control, confidence and....
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