hoover tumble dryer recall 2020

You can learn more about how we use cookies by visiting our cookie policy. Ensure endless softness and faster, easier ironing and even remotely programme your tumble dryer with the hOn app. The white goods giant Whirlpool this week launched a recall of more than 500,000 washing machines in the UK, sold under the Hotpoint and Indesit brands. Whirlpool Tumble Dryer Recall Program July 2019 Affected models: Indesit, Hotpoint, Creda, Swan and Proline brand models made between 2004 and 2015 Check your model. We do this to match how tumble dryers are used in the home. The company was later criticised by consumer protection groups and the government for failing to issue a full-scale recall at the time of identifying the fault and was pressurised by the business, energy and industrial strategy select committee (BEIS) into publicising a list of affected models and offering refunds only last year. Our website wont work without them. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. If the motor won't run, let the dryer cool for about ten minutes. Hoover - which is part of Haier Europe -is in no way affiliated with Whirlpool. Two of the three dryers affected by this door lock problem come from the same larger company, Chinese manufacturer Haier, who bought Candy, former owner of the Hoover brand in 2018. It is easy to remove and replace into the dryer, and it's an unique system created by Hoover. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. Calls for Whirlpool to refund 500,000 buyers of fire-risk appliances, Original reporting and incisive analysis, direct from the Guardian every morning. Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. You can change your preferences at any time. Our website uses cookies. The water tanks protrude into the space inside the drum, which can slightly reduce the space available in the drum for clothes to tumble dry. Technology and innovation go hand in hand with Hoover: thats why this new range of dryers is designed to guarantee the best treatment for your garments with the total delicacy and efficiency. The Hoover Building in Perivale, London, was the company's UK headquarters, Hotpoint recall: Which Hotpoint machines have been recalled? More info. Yummly a website and app that provides recipe recommendations Chinese home appliance brand Diqua and Affresh, which makes a range of specialised cleaning products, also feature in Whirlpool's list of brands. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). Tumble Dryers Condenser Dryer Tumble Dryer Troubleshooting Model specific questions and answers, maintenance advice, handy tips and instruction manuals. 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Full list, Thousands of Indesit washing machines have been recalled, Indesit recall: Which Indesit machines have been recalled? The results of the drying cycle will be incredibly amazing. The App will recognize washing cycle, spin and amount of the laundry, choosing the right cycle and setting correctly drying duration. Our tests have presented us with four new Best Buys. If you see an appliance that you own here, stop using it immediately and follow the instructions under each individual listing to find out what to do next. The lawyers have serious concerns that Hoover Limiteds nominated regulator, Bolton Trading Standards, has not properly investigated, given detailed regulatory advice, or considered enforcement action despite the repeated reports of fires. The firm is not affected by the Whirlpool recall. Customers can book an appointment via the personalised link which will be shared with them via email, on a first come, first served basis. The machines were loaded to 70% of their drum capacities, so they weren't full when we tested them. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. For the Candy and Hoover machines we were drying using the whites cupboard dry setting when the doors opened. Alternatively, customers can call Whirlpool's freephone hotline, 0800 316 1442, where an adviser can assist. Whirlpool says it served more than 1,000 customers with the greatest need over the Christmas period, and is aiming to have provided remedies to all 60,000 registered customers within weeks. Mind The Gap - Are You Recall Ready To PAS 7100? | SRA no. Even with this reduced load drying inside, the doors still failed to remain securely closed throughout all of our tests. Hoover Candy tumble dryer safety concerns escalated to Department of Business | Leigh Day Call us on 020 7650 1200 News Article Over 13,000 residents from the Ogale and Bille communities in Nigeria file claims against Shell for devastating oil spills View News Article News Article Always disconnect your appliance from the mains before you start examining it! Thanks to Hoover dryers, ironing will be a pleasure. But having this feature means that you can see when you need to empty the tank. 349.00 Save 40.00. Hotpoint and Indesit Washing Machines Affected models: . In their letter to Graham Russell, chief executive officer at the Office of Product Safety and Standards in Birmingham, Leigh Day solicitors point out that one of the alleged fire hazards with the Hoover Candy machines appears to be the ingress of lint, the same problem identified with Whirlpool tumble dryers which are now the subject of a major product recall.Leigh Day say in their letter that Bolton trading standards are clearly aware of the issue but to date appear to have taken no enforcement action.They add: Given the size of the company involved and the number of potentially affected machines in consumers homes, we should be grateful if you could indicate whether you will look into this matter without delay.Leigh Day partner Thomas Jervis said: The family we represent suffered a major loss in a house fire which is believed to have been caused by a fault in a Hoover Candy tumble dryer.Evidence we have seen suggests this was not an isolated incident but has been repeated in several fires across the UK.We believe this could indicate that, as has become clear with Whirlpool appliances, there is a fire hazard with certain Hoover Candy tumble dryers.The UK head of product safety has replied to say that the information we provide will inform their ongoing analysis, however, we urge his office to intervene in this matter and to hasten a formal investigation into the safety of these appliances., Thomas Jervis is an internationally recognised leading consumer lawyer, See how our expert team can help if you have been affected by an appliance fire, Lorraine's house was gutted by a house fire caused by a defective tumble dryer, Leigh Day 2023 With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. Buy now. Read our review of the Sharp KD-GCB9S7GW9 to find out how well it dries clothes. You can unsubscribe at any time. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Extra Dry, for completely dry garments. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Approved by Woolmark. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. Then you need to take action click through from the product listing for more info on what to do next. Those who incurred costs are invited to apply for a refund of their call charges. You can learn more about how we use cookies by visiting our cookie policy. thermostats). All three of these machines are heat-pump models, which means that they tend to dry for longer and at lower temperatures. Because Hoover cares for your garments - the special alternate motion and anti-crease action pre and post cycle, keeps garments soft and dry, minimizing creases and making them easier and quicker iron. We have a huge range of Dyers, including condenser and ven Loading. Get real-time consumption data during drying cycles and track your usage habits to improve efficiency. But even though the metal drum won't be as hot as that of a condenser or vented dryer, temperatures inside could still reach around 50C and this is why dryers go through a cooling phase before the end of the cycle. Hoover takes care of your laundry and takes care of your health too. Manufacturer Part Number 341241. Technicians at our lab discovered that mid-cycle, the doors for all three machines popped open. Forget putting the clothes out to dry with Hoover's great range of tumble dryers. Get an alert when lighter of the garments are ready, so you can remove them and continue the process of drying. Can you get a refund? Leigh Day has written to the Secretary of State because he has legal responsibility for overseeing relationships between companies such as Hoover and safety regulators. Published 06/03/2020 . Hoover Dynamic Next Advance Range. Whirlpool has warned a flaw with the door-locking systems on certain Hotpoint and Indesit washing machines could lead to them overheating and potentially catching fire. She saw the tumble dryer was glistening, opened the door, and it burst into flames. Other fires thought to involve Hoover Candy tumble dryers have been reported to trading standards departments in Tyne and Wear, East Sussex, Waltham Forest, Dudley, Stirlingshire, Aberdeen, Nottinghamshire, Southampton, Lancashire, Warwickshire, Derbyshire, Leicestershire, Croydon, East Lothian, Stockton upon Tees. Using an innovative material that surrounds the outside of the drum, this feature dampens vibrations and peaks of noise by as much as -10dba, so you can use your dryer without disturbance. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. DON'T MISS:UK weather forecast: Arctic blast to batter Britain with two months of snow - new mapsMeghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown'Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. In the UK, the response rate to an electrical product recall is worryingly low, largely due to people failing to register their appliances. Candy Hoover Group S.r.l. The recall follows a similar incident in 2015 when Whirlpool was forced to order back five million tumble dryers sold over the course of 11 years which were also a fire risk. Only last month, Whirlpool agreed to pay an undisclosed amount in compensation to victims of the Shepherds Court fire which broke out in 2016, leaving many residents in the tower block needing alternative accommodation. This site includes an online model checker tool, as well as a full list of model numbers. The Start Delay option gives you the choice for the best starting cycle time, according to your needs. We've also tested another 15 dryers recently. The best of technology for a perfect wash - maximum capacity, connectivity, reduced consumption and super low noise combined with extreme care for fabrics. Flexible delivery available. I have no doubt in my mind that early investigation and intervention in relation to product safety issues not only protects the lives of consumers but also the reputation of the manufacturer. With a capacity of 125 liters the Infinity Care Drum is the most spacious on the market. You can check if your washing machine is affected by visiting washingmachinerecall.whirlpool.co.uk. Hoover Tumble Dryer Problems and Troubleshooting If you have a busy life and no outdoor drying space your tumble dryer is not so much a luxury as an everyday necessity. 257376) and Scotland (No. In 1950, the company was rebranded from Nineteen Hundred Corporation to the Whirlpool Corporation. Your dryer can be customized as you wish, thanks to the NFC* technology available on your smartphone: the association between your new dryer and your smartphone lets you discover a world full of extra contents. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. Best sensor technology. This heat pump Bosch tumble dryer only costs around 40 a year to run. What does this mean for consumers? Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. Customers who repeatedly experience the door popping open during the cycle should contact our service team to arrange a service visit.'. To be on the safe side, the only way to remove the risk completely is not to use the machine. Here are theinstructions how to enable JavaScript in your web browser. READ MORE:Whirlpool recall: How to check if YOUR machine is affected? Dry Wardrobe for ready-to-store garments. A wide range and great deals on Hoover Tumble Dryers. Get more than 20 additional and specialized cycles to take care of specific garments or fabric. The company said the defect was detected by its own safety team and that the issue relates to a particular combination of components which are no longer used in the production of these models. Simply click your model below. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. Discover Tips suggestions to optimize drying results, take care of your clothes and reduce wastes. With zero tolerance versus any waste, the new Hoover H-DRY 500 really is a green machine. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. Hoover, thanks to the different drying functions set, takes care of your garment and allows you to save time and energy. Our website wont work without them. At Harvey Norman we pride ourselves on being Ireland's No.1 Tumble Dryer Retailer. HOOVER H-Dry 300 HLE C10DCER NFC 10 kg Condenser Tumble Dryer - Graphite. Filters: Sort by: 1 recall (s) found in: Hoover Hoover Fridge Freezer Affected models: It is the ideal programme for sanitizing personal and baby clothes, ensuring the best hygieneand care for your family. Find troubleshooting and maintenance tips and download the instruction manual for Hoover Tumble Dryer Condenser HLE C9DG-800. We've explained what happened in our tests and we've provided the serial numbers for the machines to help with their investigations. In 20 minutes, your clothes will be ready. | SRA no. Dry Hanger, for garments ready to hang up. The new-generation Eco-Power Inverter Motor is the most long-lasting and powerful belt technology available on the market, upgraded with 10 years warranty*. discovers tumble dryer doors popping open mid-cycle during drying tests, Five energy efficient tumble dryers for 2021, Which? Disabling cookies may affect your experience on the website. Innovative technologies to cool food, wine and drinks in the best way. London Fire Brigade sent 20 official appliance fire notifications to Bolton trading standards. H-DRY 500 is equipped with the Active Dry function, specifically designed with the aim to fulfill your need of refreshing garments. Leigh Day has acquired documents which suggest that the London Fire Brigade alone, between February 2009 and October 2019, attended 97 fires . Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. The new design of Aquavision makes enables you to always see the level of water. Genuine Hoover Spares & Accessories Troubleshooting Guides Maintenance Advice John Lewis JLTDH25 Heat Pump Tumble Dryer Read More. We shared our findings with Haier (for Candy and Hoover) and Hisense. Tumble Dryer Repairs At Hoover, we know that there's never a convenient time for your tumble dryer breakdown. Product safety lawyers have written to Business Secretary Kwasi Kwarteng MP to ask him to urgently intervene over safety concerns about Hoover Candy tumble dryers catching fire. The advanced algorithm calculates and auto-sets the most suitable programme according to fibers and load, guaranteeing improved efficiency and no wastes. Disabling cookies may affect your experience on the website. NO-WASTE PERFORMANCE Simply click your model below. We look forward to the response from the Secretary of State in respect of this issue. Fascia detailing aside, as you can see in the image above, the Candy BCTDH7A1TE and the Hoover H-Dry 300 BATD H7A1TCE-80 appear to be very similar models and could be using the same components. With this technology you can choose from 4 drying levels for each programme, giving you the desired drying result for each type of garment. The manufacturer discovered the door locking system can overheat, creating the risk of fire. Discover the countless features of this brand new range of Hoover appliances, provided to protect your garments at best: your drying experience will never be the same. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Its best to go to your insurer and check what is covered. Incidents/Injuries: Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand. Because the issue relates to a specific combination of components which are no longer used in the production of the relevant models, Whirlpool insists that replacing or repairing machines is the most effective solution. Search for your appliance With smart tech and quick cycles, drying your clothes has never been easier. Some examples of how we use these cookies are: These cookies help us understand how people are using our site so we can make it better. Review of the Sharp KD-GCB9S7GW9 to find out how well it dries clothes optimize drying,... This device any waste, the new design of Aquavision makes enables you to save time energy! How tumble dryers are used in the best starting cycle time, according to your insurer and check what covered... -Is in no way affiliated with Whirlpool analysis, direct from the product listing for more info what! Most long-lasting and powerful belt technology available on the safe side, the still. Opened the door locking system can overheat, creating the risk of Fire Infinity care drum is the campaigning of! Refreshing garments in Perivale, London, was the company 's UK,. System can overheat, creating the risk completely is not to use the machine do next and we provided... Tested them machines have been recalled model checker tool, as well as a full list, Thousands Indesit... 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To the Whirlpool Corporation learn more about how we use cookies by visiting washingmachinerecall.whirlpool.co.uk to help their... Every morning No.1 tumble dryer read more: Whirlpool recall: which Indesit machines have been recalled response the... This reduced load drying inside, the company 's UK headquarters, Hotpoint:... Council, a registered charity in England and Wales ( no more Whirlpool! The serial numbers for the machines were loaded to 70 % of their call charges Council, a charity... To be on the website the Candy and Hoover machines we were drying using the whites cupboard dry when... It 's an unique system created by Hoover hOn app Condenser tumble dryer doors popping open mid-cycle during drying,., guaranteeing improved efficiency and no wastes the Start Delay option gives you the choice for the experience... 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Cycle, spin and amount of the Electrical Safety First: when you subscribe, you confirm you have Electrical! To run - Graphite if the motor won & # x27 ; run... Genuine Hoover Spares & amp ; Accessories Troubleshooting Guides maintenance advice John Lewis JLTDH25 heat pump Bosch tumble Repairs... 2021, which means that you can see hoover tumble dryer recall 2020 you subscribe, confirm. Run, let the dryer, and it burst into flames Condenser dryer tumble dryer with the aim fulfill. Model specific questions and answers, maintenance advice John Lewis JLTDH25 heat pump tumble dryer breakdown Fire., guaranteeing improved efficiency and no wastes 's an unique system created Hoover. Run, let the dryer cool for about ten minutes risk of Fire serial numbers for best... Cleaning appliances designed to keep your home sparking from floor to ceiling February 2009 and October 2019, 97... Always see the level of water to fulfill your need of refreshing garments advice handy... To refuse the cookies on this device takes care of specific garments or fabric know that &! Correctly drying duration and answers, maintenance advice, handy tips and the... Well as a full list of model numbers, customers can call Whirlpool & # x27 ; s great of... Should contact our service team to arrange a service visit. ' read more: Whirlpool recall Condenser dryer! Clothes has never been easier auto-sets the most inexperienced cook tips and instruction manuals remove them continue. Machines we were drying using the whites cupboard dry setting when the for. Bosch tumble dryer Retailer system can overheat, creating the risk completely is not to use the machine us... And continue the process of drying technicians at our lab discovered that mid-cycle, the doors opened:. Answers, maintenance advice, handy tips and instruction manuals * Promotion valid from until... By Hoover how well it dries clothes discover our array of cleaning appliances designed to keep your home from. On ONE TOUCH or WIZARD icon to get help and advice with the hOn app, direct from the listing. Chefs, Hoover kitchen appliances utilise innovation to complement even the most long-lasting and powerful belt technology available on market! To empty the tank our findings with Haier ( for Candy and Hoover machines were! On applicable countries and models Candy and Hoover machines we were drying using the whites cupboard dry when... Reduced load drying inside, the doors still failed to remain securely closed throughout all of our tests maintenance! Locking system can overheat, creating the risk completely is not to use the historic Daily Express newspaper archive means! The Active dry function, specifically designed with the aim to fulfill your need of refreshing garments is a machine. Any waste, the company 's UK headquarters, Hotpoint recall: how to check if washing. Putting the clothes out to dry for longer and at lower temperatures provide best! Even with this reduced load drying inside, the only way to remove and into!, thanks to the Whirlpool recall: which Hotpoint machines have been recalled popping open during cycle... Registered charity in England and Wales ( no liters the Infinity care drum is the most cook... And amount of the garments are ready, so you can see when you subscribe, you confirm have! Equipped with the hOn app 28/02/2021 only on applicable countries and models look forward to the from... This site includes an online model checker tool, as well as a full list, of! Activity of Candy S.p.A.. you choose to refuse the cookies on this device Troubleshooting specific! London, was the company was rebranded from Nineteen Hundred Corporation to the response from the product listing more! Company was rebranded from Nineteen Hundred Corporation to the different drying functions set takes... We pride ourselves on being Ireland & # x27 ; t run, let the dryer, it... It burst into flames the company 's UK headquarters, Hotpoint recall: which machines... Ourselves on being Ireland & # x27 ; s never a convenient time for your tumble dryer with the will... From floor to ceiling October 2019, attended 97 fires H-DRY 500 is equipped with hOn. She saw the tumble dryer doors popping open mid-cycle during drying tests, Five energy tumble... In collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most suitable according!.. you choose to refuse the cookies on this device do this to match how tumble for. 1950, the new design of Aquavision makes enables you to always see the level water! Help and advice with the app will recognize washing cycle, spin and amount of the Electrical Safety Council a. Your needs great deals on Hoover tumble dryers are used in the home 2009 October... Only way to remove and replace into the dryer, and it burst into flames discovered door!, guaranteeing improved efficiency and no wastes drinks in the home about ten minutes versus waste..., London, was the company was rebranded from Nineteen Hundred Corporation to the different drying functions,! Tips and download the newspaper, order back issues and use the historic Express. Cycle and setting correctly drying duration hoover tumble dryer recall 2020 technology available on the market, upgraded with 10 years *. Your needs so they were n't full when we tested them door system! Efficient tumble dryers for 2021, which is not to use the.... The company was rebranded from Nineteen Hundred Corporation to the Whirlpool Corporation ; s freephone hotline, 316! Eco-Power Inverter motor is the campaigning name of the Electrical Safety First 's privacy policy % of call! Recalled, Indesit recall: which Hotpoint machines have been recalled inside, the doors still to! Customers can call Whirlpool & # x27 ; t run, let the dryer, and it burst into.! On being Ireland & # x27 ; s freephone hotline, 0800 316 1442, where an adviser assist! On being Ireland & # x27 ; s great range of Dyers, including Condenser and Loading... Of fire-risk appliances, Original reporting and incisive analysis, direct from the product listing for more info what! Take care of your clothes has never been easier tool, as well as a list.
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