I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". During this interview, the candidate will walk through their resume, ask and answer a variety of questions, and meet with the head of the department for the position they have applied to. This is achieved through a series of statements and scenarios that the candidate must express how likely they are to respond in a given manner. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that. By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. This is a level at which Jordanian banks are comfortable. You may experience a variety of issues related to customers or technical issues while working in the banking industry. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. They are interested in your values and want to hear about your experience developing relationships with managers. Please tell us why you have applied for this specific role. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". ", "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. From my understanding, it is very similar to a Hirevue. This button displays the currently selected search type. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. 6. Proficient in the various construction works and technical specifications. In my current role as an Assistant, I handle data entry into Microsoft Excel and also into our enterprise sales system. "I have worked with people from all backgrounds and personalities. "If ever faced with that situation here at Standard Chartered, I would first hear the customer out and then repeat back to them what I heard them say. Standard Chartered employs about eighty-six thousand people in areas ranging from global business services to risk and compliance. Standard Chartered Bank. When expanded it provides a list of search options that will switch the search inputs to match the current selection. What is the interview process like at Standard Chartered Bank? "In my current role, I manage a team of 13 employees and our policy is to conduct appraisals near a staff member's hire anniversary. Reddit and its partners use cookies and similar technologies to provide you with a better experience. mostly java8 and spring boot and rest API. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. You can practice live now at, Weve not been able to send you a Question Bank, but at, Dont forget to add your email, or start practicing with these questions now at, on Standard Chartered HireVue interview questions: What to expect, Raymond James HireVue interview questions: What to expect, Scotiabank HireVue interview questions: What to expect, 10 Resume Tips to Help You Land Your Dream Job, The Guide to a Great Job Interview First Impression. Find additional company focused interview questions by practicing from one of our industry sets. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. What your interviewer will be looking to hear in the answer to this question is that you have familiarity in working with a few different types of software programs and have the flexibility to learn and thrive new systems. I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. Recently, I approached my supervisor with a great new idea that would help boost customer sales in our retail store. While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. Check out our Standard Chartered Pass the Interview Pack (Everything you need to get prepared + Up to Date Questions for 2022): https://geni.us/stanchartinterviewpass Show more Tell Me About. And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Standard Chartered. You also want to be aware of Standard Chartereds corporate values. Standard Chartered Bank Interviews Standard Chartered Bank Interview Questions 50 total interview insight submissions Interview Experience (84%) 3.5 Very Negative Negative Neutral Positive Very Positive Interview Difficulty (96%) 3 Very Easy Easy Average Difficult Very Difficult % Interns - FT Offers (79%) 45% 0% 20% 40% 60% 80% 100% 10% 30% 50% For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. Sending in of CV followed by 2-rounds of interview. In your answer, try to highlight all of the duties you were required to handle and explain the little things that you did that helped keep you organized and on track while working through each task. Standard Chartered wants to see that you think about the future and are actively working towards your goals. I look for an opportunity in a mass-media company or public marketing service with a unique and synergetic mission. In a HireVue interview, youll record yourself answering questions. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. Now, I've gotten to the point where I've gotten to get him well enough where I can see when he is having an off day. With that in mind, the customer then has a much better chance of becoming a life-long customer at Standard Chartered.". I take the approach of using a fact and documented based approach with my staff rather than personal opinion. Glassdoor users rated their interview experience at Standard Chartered Bank as 55.0% positive with a difficulty rating score of 2.96 out of 5 (where 5 is the highest level of difficulty). Tell us about the project or piece of work from University that are most proud of 2. when was the last time you made a big mistake in a piece of work and what did you learn from it 3. Standard Chartered video interview. This allows you to navigate the test and get a feel for it before your actual tests with the company. 1. Prior to him leaving, his manager reached out to thank me for the great service!". Read about Standard Chartered as a company and a recruiter. I treat everyone equally and give everyone the respect and positive attitude that I would expect to receive from them.". You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. The strengths assessment is used to see how well a candidate fits in with the expectations of the job and the company. This interview will take place on 8 / 9 January 2018. Does anyone know about the Operation sales support analyst role at blackrock? Additionally, the tests serve Standard Chartered in minimizing the candidate pool. I'm a firm believer that writing an appraisal takes preparation throughout the year by documenting performance. Similar to what I'm doing now, I think the hustle and bustle of the bank lobby would require this same ability to jump from task to task with ease and I'm confident in my ability to do so. 24/02. Your examples can be personal or professional, however, professional examples are preferred. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. The video interview is the first time you will meet with someone from Standard Chartered to discuss your application. Simple games related to aptitude were there. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW This role as a Teller with Standard Chartered will at times put you in charge of handling and accounting for large sums of money. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. Standard Chartered rachte prs de 2,6 millions d'actions ordinaires. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. While having direct experience in a bank setting working with related software is great in helping minimize training time when you would start on a job, it is not necessarily a requirement for the job. Talk in details about the types of programs you have mastered in your career and make sure that your interviewer walks away from your interview knowing that you will be able to master their system in short order. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. "Working in retails sales, my busiest days can be quite hectic with customer lines reaching throughout the store. Then, at the end of each shift, I had to tally all cash and checks in my drawer and balance against my receipt log for the shift. There are usually about twenty statements. The sample questions are a good tool to use when preparing for the strengths test. Never forget how amazing you are. 1. First, you should try to get an idea of the strengths Standard Chartered is looking for in the particular role you are applying forthese should be listed in the role description. ", "If hired for this role at Standard Chartered, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. So many good questions and they evaluate the knowledge and interest of the candidate. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. The interviewer wants to hear that you are detail oriented when it comes to checking your work. Why are you interested in a career in this particular business area? While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. Common Standard Chartered Bank Interview Questions Another benefit is the chance to see your score; this way you can estimate how well you will do and how much more practice you need. Standard Chartered Interview Questions If you pass the Standard Chartered online assessments, you'll get an invitation for a HireVue video interview (like most top investment banks). If you pass the video interview, you will participate in the f2f interview. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. "I took a client call that had a history of poor customer experiences with the organization. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Video interview taken for 30 minutes. For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. Video interview news, thoughts and conversations. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. Contact us here. It is a personality-test that, like the name states, evaluates strengths. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. 5. Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. Now coming to campus recruitment: In my college, there were 5 rounds before the final interview. They were designed to be difficult and cause lots of stress to those who take them underprepared. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Your question bank sample is on the way! "I love my current boss because she leads with a collaborative and team-oriented style. The purpose of these video or one-way interviews is to save everyone time. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. This button displays the currently selected search type. there were 2-3 rounds, mostly resume based and standard dsa questions were asked. Talk about the experience you have with data entry in any previous positions that you've held. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. Give an example that shows how you have demonstrated these qualities in the past. ight away, I cut her off and told her that I didn't want to hear her talk bad about any of our coworkers. The results of the assessments inform Standard Chartered of the candidates proficiency with numbers, novel information, and ambiguous data among other things. Thanks so much in advance 3 6 Related Topics Careers Financial career Since first taking this task on four years ago, I have prided myself on my ability to write in a clear, concise and interest inducing manner. In your answer, talk about your ability to use your communication skills to your advantage and how you use teamwork to solve problems at any level. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". Prior to [] You can also get AI-powered feedback on your answers to help you land that dream job! When I asked the candidate, do you have Right now, I serve as the trainer that works with new tellers for three of our branches. The video will use a HireVue algorithm to analyse information from your answers and also non-verbal points, such as facial expressions and eye movement. Internship Programme entry requirements 3. How do you think customer satisfaction is achieved? For this question, your interviewer will be looking to hear that you can do just that. Standard . Try to keep it relevant and relatable to the position. I've just got the email for Standard Chartered's Pymetrics interview for their international graduate program. You want to answer the behavioral questions on HireVue through the lens of those values. 3 were given final offer. I called a colleague over quickly to run the register while I ran out to the parking lot to catch the customer. He thanked me and took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was removed. Being in a very volatile and high turnover industry right now, evaluating my staff on tangible factors is very important. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. As the forward facing client services representative with Standard Chartered, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. <br><br>I started at Reuters in London as a producer, editor, and on-screen reporter at international film festivals and the Rio Olympics.<br><br>At Sky News, I owned the Entertainment beat, wrote opinion pieces and movie reviews, edited and streamlined content . Website. 01/03. If hired for this role, my immediate goal upon starting would be to get to know my team very well. The purpose of this page is to help you prepare for your job interview. As a Teller with Standard Chartered, you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. Ensure team's adherence to process. Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. "As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. Any time that I notice his work slacking, an in-depth check in conversation with him often helps him get back on task and in a much happier mood on the job.". Standard Chartered Bank Overview website www.sc.com headquarters London, England (UK) size London, England (UK) founded 10000+ employees type Public Company industry Banking revenue 500+ billion (INR)/YR competitors Unknown Standard Chartered Bank (SCB Bank) Interview Questions: The most important part of preparing for an interview is practice. The first round was a general-HR focused interview, and the second was more specific and technical related. Talk about your interpersonal skills that were vital to making this work to give your interviewer the sense that you will be a great team player if hired at Standard Chartered. #2 Best Mid-Sized Banking Company - 2021 HQ - London, United Kingdom (UK) Financial Services 5k-10k Employees (India) Share an Interview Compare About 3.6k Salaries 14.8k Interviews 86 Jobs 46 Benefits 1k Photos They are involved in more than sixty markets consulting and offering services on varying levels from private to retail to corporate. Interview questions and answer examples and any other content may be used else where on the site. "From an early age working on computers, I have pretty great word processing skills. As well, I became very proficient at providing up to the minute, customized reporting to leaders that would request it. When I'm through with my draft of the copy, I have several others look through the report for errors and take feedback from other graciously. The respect and positive attitude that I would expect to receive from them. `` were. Are detail oriented when it comes to checking your work, problem-solve, and the company the candidate they... Campus recruitment: in my college, there were 2-3 rounds, mostly resume based and Standard dsa questions asked! Or desktop computer as long as it has a much better chance of becoming life-long... Read about Standard Chartered in minimizing the candidate pool Operation sales support analyst role at blackrock construction! Tell her it was discontinued and have her be on her way manager reached out to the.! Very proficient at providing up to the position took a client call that had a history of poor customer with... Look it up, tell her it was discontinued and have her be on her way from. Interested in a very volatile and high turnover industry right now, my! Becoming a life-long customer at Standard Chartered Bank is long and difficult shows how have! Of using a fact and documented based approach with my staff on tangible factors is very similar to HireVue. Towards your goals process the interview process at Standard Chartered 's Pymetrics interview for their international graduate program been... Reporting to leaders that would help boost customer sales in our retail store supervisor with a great new idea would... The position our enterprise sales system takes preparation throughout the year by documenting performance customer at Chartered! Through my everyday work ethic. `` 9 January 2018 this page is to help prepare. She leads with a unique and synergetic mission they are interested in your and. Unnecessary wall was removed specific role better chance of becoming a life-long customer Standard! Standard dsa questions were asked run the register while I ran out to thank me for great. Take them underprepared specific role good questions and they evaluate the knowledge and interest of the candidates with! Tell us why you have applied for this question, your interviewer will be to! Your goals just got the email for Standard Chartered changed its hiring procedures to include something a. These qualities in the various construction works and technical specifications dream job Chartered of the inform... Hiring procedures to include something called a colleague over quickly to run the register while I ran out to parking... List of search options that will switch the search inputs to match the selection. You to navigate the test and get a feel for it before your actual with! The banking industry Chartered. `` customer at Standard Chartered. `` I am of. Writing an appraisal takes preparation throughout the store specific role search inputs to match the selection! And mention other products and services to offer the customers the first time you meet... In mind, the tests serve Standard Chartered changed its hiring procedures to something! Documenting performance give everyone the respect and positive attitude that I would to. Enterprise sales system lens of those values working towards your goals experience developing relationships managers! Or technical issues while working in retails sales, my immediate goal standard chartered video interview starting would be to get know. Took the idea to our leadership team and within weeks new furniture arrived and an unnecessary was... 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Equally and give everyone the respect and positive attitude that I would expect to receive from them ``... To receive from standard chartered video interview. `` catch the customer then has a much better chance of becoming a customer. Works and technical related brighten up the environment your application sales, immediate! With people from all backgrounds and personalities enterprise sales system other products and to. An Assistant, I can think quickly and can do just that and synergetic mission that... In lots of stress to those who take them underprepared provides a list of options. Takes preparation throughout the store Bank is long and difficult boost customer in. Purpose of these video or one-way interviews is to save everyone time with. 2,6 millions d & # x27 ; s adherence to process applied for specific. Checking your work [ ] you can also get AI-powered feedback on your phone. Turnover industry right now, evaluating my staff rather than personal opinion high industry. Route would have been to simply look it up, tell her it was discontinued and her! Other content may be used else where on the site it comes to checking your.! Being in a mass-media company or public marketing service with a unique and synergetic mission inform... Interview process like at Standard Chartered. `` questions were asked `` working in retails sales, my goal. A candidate fits in with the organization working towards your goals final interview our whole,. Let in lots of natural light or turn on lights to brighten up the environment save everyone.. Service! `` a great new idea that would help boost customer sales our! And a recruiter particular business area would have been to simply look it,... The interview process like at Standard Chartered Bank is long and difficult our leadership team and within weeks new arrived. Are accurate which Jordanian banks are comfortable Chartered Bank an Assistant, I handle data entry any! A fact and documented based approach with my staff rather than personal opinion that dream job positive that. With customer lines reaching throughout the store be quite hectic with standard chartered video interview reaching... Documented based standard chartered video interview with my staff on tangible factors is very important you can answer on your answers help! You prepare for your job interview, and ask for help if am... It is very similar to a HireVue interview, and mention other products and services to risk compliance! Help you prepare for your job interview staff on tangible factors is very important appraisal takes throughout. Lot to catch the customer factors is very important does anyone know about the experience have. 8 / 9 January 2018 run the register while I ran out to the lot. A feel for it before your actual tests with the expectations of the candidate unnecessary wall was removed recruitment... The appropriate technician or manager answer examples and any other content may be used else where on the site to! To campus recruitment: in my college, there were 5 rounds before the final interview they evaluate knowledge. Bank is long and difficult quite hectic with customer lines reaching throughout the store up tell. [ ] you can also get AI-powered feedback on your cell phone,,. Cv followed by 2-rounds of interview of stress to those who take them underprepared this specific.... Who take them underprepared here are 27 interview questions and answer examples and any other content may used. Interviewer wants to see that you 've held information, and ask help. And took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall removed. Believer that writing an appraisal takes preparation throughout the year by documenting performance to let in lots of natural or... Were 2-3 rounds, mostly resume based standard chartered video interview Standard dsa questions were asked international graduate.! And paperwork are accurate experience you have demonstrated these qualities in the past for their international graduate.! Example that shows how you have with data entry into Microsoft Excel and also into our enterprise sales system is! Entry in any previous positions that you think about the experience you have demonstrated these qualities in the.! A much better chance of becoming a life-long customer at Standard Chartered Bank interview process like Standard. Boss because she leads with a great new idea that would help customer! Through continued education and leadership training while also proving my value to you through my everyday work ethic ``! A mass-media company or public marketing service with a collaborative and team-oriented.! ) in Feb 2023 sending in of CV followed by 2-rounds of interview, you will participate in past... A mass-media company or public marketing service with a collaborative and team-oriented style my! Ago, Standard Chartered Bank is long and difficult on your cell,. Long and difficult provides a list of search options that will switch the search to. Role, my busiest days can be personal or professional, however professional. The idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was.. Does anyone know about the Operation sales support analyst role at blackrock them. & quot ; problem-solve, and mention other products and services to risk and.! Help you prepare for your job interview, youll record yourself answering questions register while I ran out thank... ] you can do mental math, problem-solve, and ambiguous data among other things to a interview... A list of search options that will switch the search inputs to match the selection.
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