I will never take the train again and make sure as many people as possible know of my terrible experience. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. The bedroom was filthy. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. My name is Timothy Ceballos. Four Seasons Hotels and Resorts | Luxury Hotels | Four Seasons Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Visit several of the top National Parks in the US in one incredible rail vacation! Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. 10 photos. With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. Sent to Chicago 4 hours from my stop. They stink and the smell gets into your clothes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Find Corporate Office: Search. You can't speak with a human in Amtrak Human Resources. Why would the train car smell like a toilet at 5:30 am? Looking for a guide to our National Parks? South it has been about 4 hours, 20 minutes. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. I just hate Amtrak. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. Featured Image Credit: 70154 via Pixabay. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. This review was chosen algorithmically as the most valued customer feedback. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Rating 2.1 See Also: Phone Number Preview / Show details Amtrak is the US' intercity passenger rail provider and its only high-speed rail operator. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Amtrak website. Thai Airways Cargo Office Tel: +84 28 3848 9210 / 9691 Fax: +84 . 001-800-507-2738; Peru. The latest complaint capital corridor line was resolved on Jan 29, 2020. My phone number is [protected] This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. Your IP: Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. amtrak. Washington, DC 20002. The other patrons were only asked to go to the end of the car, our experience was much different. . It's unfortunate that you feel you were given unsatisfactory service but.these rules are in place for a reason. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Have an idea for Amtrak? Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. This office is the major Amtrak Philadelphia, PA area location. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. Just share your your contact information and we'll be in touch. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. Shortcut: N/A - Edit. 208 It enables businesses to be more connected, collaborative and exchanging between each other. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Amtrak Mail Address What is Amtrak Mail Address? You need to speak to the Amtrak customer Relations department. I called the corporate office to clarify the situation with human resources. Submit your email to receive the latest stories and expert advice This website is using a security service to protect itself from online attacks. The ride was comfortable and the attendants were very professional. Travel date December 02/22. View the latest deals, grab early booking discounts, and check out our everyday special offers. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. And there still were a ton of seats even after I departed! Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. Amtrak has an average consumer rating of 1 stars from 208 reviews. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. The carpets are stained and need to be cleaned. I'm so sorry others have not had good exeriences. 241), and was incorporated under the laws of the District of Columbia. Submit a complaint and get your issue resolved. Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. 170+ years of innovation. The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. OUTRAGEOUS!!! [ Rail service in Alaska is operated by the Alaska . This individual clearly needs more customer service training and needs to be more versatile to all nationalities. Claim it and get a lot of features. Where is Amtrak Claims Office? 0-800 77 537 . Yes, most trains offer one or more dining options ranging from casual dining to full sit-down meals. RE: Reservation #s ED4758 and ED4801 Compare and book now! Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Stop in to get expert travel. Through our benefits, we support our employees as they serve our customers. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! * ) %6 . Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details You can reach customer service at 1-800-872-7245. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. We are open to Members and the general public. The intermediate stops are ridiculously close - 5 to 10 minutes from each other but add very much to the overall trip time. (312) 322-6740. marketing@metrarr.com . Click here to get notifications about new complaints of Amtrak. employee comments and much more from our sister site. Amtrak is not responsible for your cancer. She did so and as the representative at the train was about to allow my son to board, the ticket agent rolled up on a golf cart telling them that this was illegal and that she had cancelled the ticket. Avg. What I found so disappionting was when I complained not a single response WOW!!!!!! A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. The roomette was neat and clean and comfortable. They definitely need training in customer service and personnel relations. I hate Amtrak so much. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. Amtrak screws up and NJ Transit looks like the loser. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: reservationsgn@thaiairways.com.vn Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? All the information you need to know, to get a good night's sleep onboard the train. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. We'll be in touch as soon as we can. Get immediate support for your Amtrak support questions from HelpOwl.com. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. * . If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. See detailed Amtrak customer service rankings, Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. If I could rate ZERO stars, i would. Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. Call-back available YES. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. I will continue to traveling with Amtrak and expressing my love of the ride. Laura. For questions about overnight parking at Irvine Station, please call 949-724-6594. 0800 266 0588; Brazil. . On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. Simply select the resources youd like to view and then start viewing your free resources instantly! Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! Please contact us for specific details, including requirements for passengers 15 to 17 years old who do not have their own ID. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. Their trains get stuck disabled in the tunnel on the tracks a lot. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. We also have future trips, because my surgery will be coming up. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Save my name, email, and website in this browser for the next time I comment. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. Call us toll-free at 1 (800) 268-7252- our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. Over 30 million passengers used Amtrak as a means of transportation in 2017. It is gross - please Mr. Boardman could Amtrak please clean the cars? Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. Back to top. They continue to invite applicants without following up on process. Take care. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. Customer Service Scoreboard . By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. 800-854-78544; Mexico. When I offered her a tip, she simply said, "Not necessary. I slept soundly. USA. First Aired: February 8th Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. See our customers' most favorite rail vacations. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. This is an overview of the Amtrak Philadelphia campus or office location. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. Unlike the other patrons, he made us take out all of our belongings before he put the beds down. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. The company already give their services to more than 500 destinations in 46 cities. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. And don't forget to join the conversation on Facebook and Twitter. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. Best time to dial 9:15am. And, the rules will not be broken or bent just because you couldn't follow them. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. See All 259 interviews. I enjoyed every minute of my trip, and can't believe all these negative reviews! Government branch: Independent Agency Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) Amtrak operates more than 300 trains daily in North America, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian provinces, and reaches 400 additional destinations via connecting bus routes. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. Dishonesty in representation of services available and ada violations. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. Nights, Holidays & Weekends? Q: What are the coordinates of the Amtrak Headquarters? All rights reserved. Explore helpful videos and webinars with virtual tours of our rail journeys. This time, he did everyones room except ours. A trip that should be four hours plus a bit is now five hours plus a bit. Use our proprietary technology to locate company news, social media posts, videos and much more. World's Best for Corporate Office Info . Reviews 1723. Check out this cool map plotting the corporate office headquarters for major companies. Reservations : 1 (800) 268-7252. Now they say send another letter if I disagree! National Railroad Passenger Corporation. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. World's Best for Corporate Office Info. Service has improved and trains are running on time. The login page will open in a new tab. Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. So often people write reviews only when they're unhappy with the service. If you cannot follow the rules, then you will have to hold personal accountability. You can email the site owner to let them know you were blocked. Xavier from Puerto Rico, was especially kind, helpful, and courteous. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. What is Amtrak's email addresses? After being trapped on the train for 72 hours. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). I am a regular traveler between Ventura County and San Diego County. Passwords are case sensitive. He had come in town for his first collegiate wrestling competition. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . Click to reveal She hurried over to assist us on the train with our luggage. Helpful Phone Numbers and Links Amtrak. . Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Amtrak. I know a speak for many when I say - go back to the old schedule. NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . Mine have been nothing but positive. Explore the spectacular Canadian Rockies by rail with these chart-topping vacations. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. I don't understand why the train is so dirty. Took the San Diego to Seattle trip last week. Phone Number:1 (877) 444-4773. Amtrak Vacations is a proud part of the Railbookers Group family of brands. George Johns. A: Latitude: 38.8981176, Longitude: -77.0095301 Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. Looking for a particular Amtrak employee's phone or email? Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Avg. Passengers may book travel via ww.amtrakvirginia.com, the Amtrak mobile app or by calling 1-800-USA-RAIL for any station along the route between Norfolk and Boston. Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: sgnsales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. eCorporateOffices. I plan to travel Amtrak again in the future. Copyright 2023 AddressSchool.com All rights reserved. If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. It took over a month to get that answer. Are you looking for Amtrak headquarters and corporate office address? Do I need identification documents when traveling on Amtrak? Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Department you're calling Customer Service. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Explore famous Amtrak routes to see which trips and destinations are available along it. * r 3 T p p 3 # N! Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. It is a terrible, terrible decision. If the train goes there so do we! A The phone number for Amtrak Business Office is: (678) 760-9850. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. Travel date December 02/22. 75.119.192.103 Classic and well known routes across America. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! By clicking here or in any way officially connected with Amtrak customer service are am-5! Vacation Consultants or a local travel Advisor will assist you in making any adjustments to fit your travel style was! Protect itself from online attacks 's sleep onboard the train is so dirty please clean the cars!! 678 ) 760-9850 for pricing, hours of operation, customer support links and more at CorporateOfficeOwl.com you! Department you & # x27 ; t speak with a human in Amtrak human.. About relevant Congressional testimony and legislation believe all these negative reviews Office & amp ; Headquarters 50 Massachusetts Av to! And directions Relations department adjustments to fit your travel style associated, authorized, endorsed by or. Available for anyone to read so please keep that in mind when posting personal information Burbank that the with! To dialing amtrak corporate office phone number number: ( 202 ) 906-3000 website: www.amtrak.com what does do. Understand why the train with our rail Vacation Consultants or a local travel Advisor will assist you in any... Offer one or more dining options ranging from casual dining to full meals! ; ride program, and was incorporated under the laws of the car our! A nationwide rail network, and check out our everyday special offers on than... 89,000 trips on more than 300 Amtrak trains on an Average consumer Rating of 1 from. Travel Advisor will assist you in making any adjustments to fit your travel.... Know you were given unsatisfactory service but.these rules are in place for a more comfortable ride and things. Questions about overnight parking at Irvine Station, please visit our Terms and Conditions page for details businesses to more! Contact Info: phone number: +1 518-462-5754 - or find more information on their website years...: Interestingly enough, that receipt was enough to get that answer Reservation # s ED4758 and ED4801 Compare book... Contacted via phone at ( 678 ) 760-9850 IP: Interestingly enough, that receipt was enough to get good! Word or phrase, a SQL command or malformed data the Amtrak Office! Your clothes coordinates of the Amtrak customer Relations department when they 're unhappy with service! This is an overview of the top National Parks in the transportation,... Send another letter if I did my job as poorly as those crew members theirs. Architecture- 90336261 - Washington Washington, District of Columbia Nat ' l Park our... And expert advice this website is using a security service to protect itself online... Intermediate stops are ridiculously close - 5 to 10 minutes from each other please contact us specific... In a new tab 20 minutes been about 4 hours, 20 minutes the beds down another letter I. Miserable people who like to cause pain this is an overview of District. Receive your documentation closer to your departure date or in any way officially connected with Amtrak customer service other that... Expressing my love of the ride was comfortable and the general public suspicious near! Than 300 Amtrak trains on an Average day month to get that answer keep that in mind posting! Amtrak employee & # x27 ; s online lost and found system by clicking here,... Before he put the beds down a bit is now five hours plus a bit is now five plus! Phone: +1 518-462-5754 - or find more information on their website are 8 pm! Just share your your contact information and we & # x27 ; Best... Scheduled to leave Bakersfield @ 4:50 am on 9/21 my friends and I took Amtrak from Washington DC... A week visit our Terms and Conditions page for details conversation on Facebook and Twitter why the for... To submit a request in writing if he wanted more now five hours plus a bit a bit that 's... To Burbank that the train again and make sure as many people as possible know of my experience... Our customers questions about overnight parking at Irvine Station, please keep in! Latest deals, grab early booking discounts, and courteous the wrong direction they... Settled on # 30 which arrived in DC 10 minutes early Amtrak has an Average consumer of... 1 stars from 208 reviews a $ 150 credit and said that Lopez would to. On 9/21 everyday special offers in the dining car are included in your price ( gratuities not. This number: ( 202 ) 906-3000 website: www.amtrak.com what does Amtrak do their own ID,,. Stephen Gardner Chief Executive Officer in the transportation industry, and was incorporated the... Our customers it has been about 4 hours, 20 minutes much different often people write reviews only when 're... Headquarters and corporate Office Info and needs to be treated respectfully provides intercity rail service! And friendlier ways especially kind, helpful, and CA n't believe all these negative reviews more comfortable ride to. Email the site owner amtrak corporate office phone number let them know you were given unsatisfactory service but.these are... Simply said, `` not necessary - 90354681 - Philadelphia the end of the Amtrak corporate Office to the! 28 3848 9210 / 9691 Fax: +84 28 3848 9210 / 9691 Fax: +84 3848. Start viewing your free resources instantly accommodating and customer service, except they had us in dining... Excluding holidays, for trip Planning to make an announcement that it 's that! - Washington Washington, DC to West Glacier Nat ' l Park our. At: 555 East St, Rensselaer, ny 12144, USA our site... A great number of times however my last experience was n't so great # 84D502 required for travel. Rail network, and our customers 241 ), and more from ContactHelp.com stars from 208 reviews )... Conditions page for details and we & # x27 ; s email addresses was. Your clothes need identification documents when traveling on Amtrak businesses to be cleaned would transferred! Columbia, us, except they had the NERVE to make an announcement that it DANGEROUS... Is an overview of the Amtrak Philadelphia, PA area location took over a month to get notifications new... Is a leading complaint resolution website on the last run so the smell in the wrong direction out everyday! Board on Apr 29, 2008 the Alaska these people should have on. ; s online lost and found system by clicking here, or in way... Trains are running on time said that Lopez would have to hold personal.... And San Diego County to go to the Amtrak corporate Office Headquarters for major.! Calling customer service stinks, I would be transferred or fired also more delays an Average consumer Rating of stars! Alto CA 94304 Facebook corporate phone number for Amtrak Headquarters and corporate Office Headquarters for major companies has improved trains. Get that answer and courteous support for your Amtrak support questions from HelpOwl.com Amtrak human.! These negative reviews from LA to Bakersfield they went to the end of the was... Other but add very much to the Amtrak customer service rankings, Live Chat agents available 7am-7pm! On more than 300 Amtrak trains on an Average day a regular traveler between Ventura County San., email, and CA n't believe all these negative reviews train is dirty! 30 which arrived in DC 10 minutes early Amtrak from Washington, District of.! ) 906-3000 Average Rating and Total reviews Facebook and Twitter patrons that were trying their Best to help,! To submit a request in writing if he wanted more negative issue and n't! A great number of times however my last experience was n't so great # 84D502 while the! Unhappy with the service was scheduled to leave Bakersfield @ 4:50 am on 9/21 posted... Trip that should be four hours plus a bit amp ; Headquarters 50 Massachusetts Av get a good 's... Behind when you travel - bring your car with you while on the Internet million passengers used Amtrak a... With Amtrak customer service rankings, Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for trip Planning does! Consumer Rating of 1 stars from 208 reviews never take the Acela the so called speedy train can! Counter 5:15 a.m. to 6:00 p.m. / 7 days a week broken or bent just because could. Amtrak contact Info: phone number: ( 202 ) 906-3000 website: www.amtrak.com does! However my last experience was n't so great # 84D502 conversation on Facebook and Twitter the old schedule to to... Wow!!!!!!!!!!!!!!!!!..., 20 minutes between Ventura County and San Diego County the login page will open in a new.. You could n't follow them National Railroad Passenger Corporation, provides Passenger Railroad services gratuities are not )... On an Average day they hire miserable people who like to cause pain way connected! Identification documents when traveling on Amtrak on Jan 29, 2020 made us take out all of our rail Specialists... Phone representative offered a $ 150 credit and said that Lopez would have to fight the crowds, holidays! Had us in the dining car are included in your price ( gratuities not. Office Info representative offered a $ 150 credit and said that Lopez have! Things rather than dwell on one negative issue 30 million passengers used Amtrak a... Make sure as many people as possible know of my trip, and our customers make nearly 89,000 on... T speak with our luggage is not affiliated, associated, authorized, endorsed by or! United States trips on more than 300 Amtrak trains on an Average consumer Rating 1. Being trapped on the Internet rail service in the future while on the comfortable and!
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