You can submit a complaint following the steps, our team will take care of it within one working day, please check your account regularly to get the latest update, you will be notified by E-mail at the same time. How do I track my order? Contact Dreame Customer Service We are always available on the chat to help you get an answer as quickly as possible. Even though the website is new, it is definitely worth shopping from. This place is a SCAM!!!! We can not be held liable for the customer receiving the wrong item if they placed the wrong order. We will reply to you within 1 business day if you send us the e-mail. Sign in to your account to contact us. I finally emailed them and they told me it was "out of stock". After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You must have JavaScript enabled in your browser to utilize the functionality of this website. Thankfully I am covered and protected by PayPal but would have been unable to recoup my losses without their help. Serious about customers being our top priority. The company is an Asian scam. From the detailed order page, you can easily review order details, track order progress. The Help Center provides answers to most common questions. curvedream.com recognizes and respects all copyrights and trademarks. In doing so, you'll create a long-lasting relationship with them. Consumers satisfied with CurveDream most frequently mention customer service, easy shopping and good quality.CurveDream ranks 29th among Women's Clothing sites. For questions regardingOrder Statusand other after-sales support, log inand click on track order. Spend less time managing your phone system and more time doing what you do best. All the information regarding the terms of service is mentioned. Terrible material! But the thing that annoyed me was it says curvedream in the name and yet advertisements are of quite slender women. Just a heads up, you are responsible for sending the . If still not, pay attention to your spam and remove our email out of blacklist. Examples include any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations. S.Chatman My Order did arrive after 3 weeks. nAll clothing is made in China or some 3rd world country, thats why no labels. We can therefore not be held responsible if an item does not arrive in time for Christmas. We have informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. It's the most efficient way to get problems solved.Here at curvedream.co.uk, we don't just seek to keep you satisfied, we aim to make you want to come back for more! There are some discount codes that you may use before you checkout to save a couple of extra bucks besides the prices marked down already. Customers all around the world have posted positive comments and thanked Curvedream for making them the center of attention wherever they go wearing their beautiful dresses. padding: 10px 0; Read the full article to find out all you need to know about Curvedream, what the brand is about, the pros and cons of shopping from Curvedream, their terms of service, and an answer to the biggest question that you may have in mind, whether the brand is legitimate or not. The trust index for the website is found to be 5% only which is quite low. Plus, get iPhone 13, on us. Over-priced and very poor quality. Curve is a great service. You can find it has provided its company address as Haiguang Building, No.33 Shuixian Road, Siming District, Xiamen. DONT be fooled. Not a single negative comment was found on their website or any other review website as well, however, some people ordered the wrong size for themselves and advised the rest to order carefully. Rita Claudine Manney, 362 Grenoble Lane, Costa Mesa, CA 92627. I just received my order which is way too small and nowhere near the medium it should be. And I was asked what size I usually wear. Supposedly 100% cotton feels nothing like cotton, do not know what it is. DreamLine is a premier global distributor of shower related products. Wish I would have read other reviews first. I emailed 3 times. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. On December 22th. Scam. I've received NO merchandise. We also have warehouses in the US. The prices are reasonable too. All our products have finished products in the warehouse. The clothes are cheaply made and I need to return most of my order as they are smaller than I can wear. Do not shop with this so called company. Dont buy from these creeps they scam my cousin they put they sent her clothes that dont fit not her size, fabric sheer, nobody will answer her questions, nobody will give her a refund, nobody can tell how to send this garbage back to the company, totally upset do not buy from these people it is a scam from the get-go. Which is ok but not really curvy as they claim. Buyer beware! Please check out your email carefully. We will reply as soon as we have the result, please be patient. However, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members. Never again . $25.99 We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. JavaScript seems to be disabled in your browser. Did not even send verification of purchase let alone dispatch or tracking details. We have a large number of customers and our products are sold all over the world. good luck to us both! Curvedream accepts payments through PayPal. They show shipping from u.s. locations, it's China all the way. NO RESPONCE FROM CUSTOMER SERVICE. Should you have any questions, remarks or advice, please don't hesitate to contact us. I am thinking I may not ever recover my money. On December 17th i contacted curve dream customer service and received a response that one of the sweaters was out of stock . Discover which options are the fastest to get your customer service issues resolved.. STUPID ME!!!! Will gave what I got to Goodwill too much trouble to return. If you have any questions about these terms and conditions ( Terms) or anything at all, just drop our friendly customer support team a line at support@curve.com or get in touch via the Curve app. CurveDream strongly recommends all customers to purchase shipping insurance during the checkout. They deal in all kinds of womens tops, shoes, accessories along with their original dresses. Really!! I also have been trying for a week to make a return. Please e-mail us if you have any questions about us. 5,909 talking about this. No matter the occasion, our fashion tops will have you dressed to impress for any event. Nickelodeon Universe 5000 Center Court Bloomington, MN 55425. Call Center Hours (EDT): Monday thru Thursday 10am - 9pm. Curve is UK fintech company started in 2015 that provides a smart card and app that lets you aggregate and handle all your bank cards in one place, making it easier to manage spending while also gaining various benefits. $24.59, Regular Price: Acsthper Scam or Legit? Date of experience: 06 September 2022. How does Curve work? I ordered 2 dresses on 17 Dec 2022 and have never had a confirmation email let alone a tracking number! Apple Online Store. Im pretty much the same size in most known retail shops so I dont vary much. Nice try curvedream. You can try any of the methods below to contact Curve | All-in-one money app. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed. What a joke. If any, these charges must be paid by the customers. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. you will receive a shipment notification via email with a tracking number. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by curvedream.com in writing. I'm furious and wish I would have read reviews before I bought from this company. JavaScript seems to be disabled in your browser. Ordered a grey blouse with cute rolled up sleeves and a mock white sweater underneath, muslim looking material, what I got was a polyester square tube with sleeves and some gathered ruffle at the bottom. Please note: The chat and contact forms on this page are not intended for you to request customer assistance. curvedream.com assumes no liability for any misuse of copyright or any other rights of third parties by you. It is selling lots of products at heavy discounts. Claim your profile to access Trustpilots free business tools and connect with customers. Clothing No where near the sizing stated - XL is more like a normal size 12 or large child. Create a support ticket within Curve Hero, then well contact you with the answer youre looking for. The Help Center provides answers to most common questions. $25.39, Regular Price: Another crooked ad on Facebook with phony comments. For help from an agent, follow the Get help link below to chat or request a callwe'll call you so you don't have to wait. I then received their last,'refused,' refund amount of 32.97, after I threatened to report them to our UK's, Department of Fair Trading. Phone number to dial 877-227-3115. Where's Curve: Visit us at Thomas P. Hinman Dental Meeting booths 1025 and 1935! Due to customs regulations, please note that CurveDream cannot to declare purchased items as a gift or list an amount lower than the actual product price. We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. In the event that an item is mis-priced, curvedream.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Please feel free to use the search box on our website to find the review of the site that you are looking for. Check Your Email For The Notification Of 10% Off Your Order. Copyright 2010-2022 Curvedream.com All Rights Reserved. I would not reccomend them to anyone. No. Their clothes look nice on their ads, but they are made of very thin see through material, poorly made, and small sizing. Overview of the brand For issues concerning orders and purchase, please contact: service@curvedream.co.uk or submit an inquiry in this page below. Always verify the contact information provided on the site and avoid the ones without any contact details. In the event that you wish to cancel a shipped or packed order, please contact our dedicated support center for assistance as soon as possible. You must have JavaScript enabled in your browser to utilize the functionality of this website. You are so right!!!! This is a SCAM company which sends out cheap, undersized, shoddy clothing they masquerade as good quality clothing on their website.The first lie and trap! First time ever ordering on line! The scam detector gives this website a ranking of 56.7 out of 100. refund amount, time-frame, special compensation, etc. Ready to see how Curve Hero can streamline, strengthen and secure your practice? Call-back available NO. Our algorithm gave the 56.70 rank based on 50 factors relevant to curvedream.boutique.com 's niche. the two pant legs dont have same design,the fabric is so weird your leg wiggles like jello when i walk.and trying to get ahold of someone is badly done.i have to pay return fees .I think i will save my money and run to walmart ,atleast there legs match,this company does not want to be bothered with returns.good by, I ordered some womans pants which never came and I kept getting in a message from UPS that a label had been created but no update on shipping - UPS said thats because they only created a label and never gave UPS the merchandise. -Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided. Its been four weeks since I ordered. $25.99, Regular Price: I have emailed you at least 6 times since October 15. No way to get ahold of them. This company does not typically respond to . Don't waste your money with them. my advice is BUYER BEWARE, Need to exchange for a larger size. There are no contact details available on the site. In all likelihood, I am not going to get either return instructions or a credit for those items I wish to return! They do not respond and do not provide a return address on delivered package. curvedream.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if curvedream.com believes that customer conduct violates applicable law or is harmful to curvedream.com's interests. So its a no from me. Alpharetta, Georgia 30009, Copyright 2023 CD Newco, LLC No returns address is offered either. We're here to help. Please fill out the form below and a member of our customer care team will respond within 24 business hours. This site has a 5 % trust score which expands the trust issue. CurveDream cannot be made liable of non-delivery in this case. Their return policy states you will recieve a refund 5 to 15 days after they recieve your returns. The colours in the top i received certainly do not reflect the picture of the top i ordered. $27.99 No more on-line clothes shopping. The massive discounts offered on the website often put people under suspicion. ALL RIGHTS RESERVED. Contact Us. Selecting . Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. For any questions before you place an order, please kindly visit our Help Center. You're a small business owner, not an office manager. CONTACT US. For issues concerning orders and purchase, please contact: [emailprotected] or submit an inquiry in this page below. - 6 lb medicine ball: 1.5 inches of sinkage. $23.62, Special Price: Upon checking the WHOIS for this website, the name of the owner was hidden due to privacy issues. If I had known this was where the items came from I never would have ordered from them . We will reply to you within 1 business day if you send us the e-mail. $47.99, Special Price: We apologize for this inconvenience. Introduction As the importer customers are responsible to comply with all laws and regulations in their own countries. What I got was yellowish white, thinner material like paper and the hem was not curved. Charged my card though! The main attention-grabbing factor for the brand is not the marketing of its products but the deals and promotions that have created hype all over the internet. Visit our Help Center It addresses most questions that arise on the site, as well as how to best utilize features on Reverb. All After Sales inquiries are handled thoroughly. With the unique styles and intimate service, each one of our. They refunded me after they received and inspected the tops but not the full amount with no explanation. For issues concerning orders and purchase, please contact: service@curvedream.comor submit an inquiry in this page below. Make sure we receive your item(s) back within 30 days to be eligible for a refund. It also had a manufacturer tag in the collar. . For such behavior, complainants may be advised and formally notified of the following: -Their language is considered offensive, abusive, threatening, and wholly unacceptable. Unable to contact them I am sending everything back. Tap Help in the app menu. Clothes are small in size and cheap in fabric. If a delivery fails for any reason and the address sent to was the correct address as provided by the customer, CurveDream cannot be held liable if a package is returned to us. Two months plus shipping is ridiculus is it coming over by canoe ?Stay away these grinches ruined christmas. The website has not been blacklisted, nor are there reports of anyone being scammed, but the 100% positive reviews are just indigestible. I did manage to contact them and they suggested as an alternative to sending it back I could cut it up into pieces, take a photo with the bag it was in and they would refund the money!! No inquiry is left unanswered. The company doesn't publicly list a single go-to phone number, but you could try either 1-888-631-4858, 1-888-265-6650, or (310) 496-0582. SCAM! Customer Service 1-800-410-2153 Sales Department Hours Monday - Friday Saturday - Sunday 6:00 AM - 1:00AM CST 6:00 AM - 9:00PM CST Customer Service Hours Monday - Friday 8:00 AM - 10:00PM CST 8:00 AM - 5:00PM CST Mailing Address Company Oshkosh, WI 54906 Email Address help@dreamproducts.com Download the app. However, if you know additional information about this company, then please let us know using the comment section below. By default, the refund amount cannot exceed the original order amount paid to CurveDream. I posted a review and they did not like it, so they wont post it. They DID send a confirmation number and an email asking if I actually wanted it sent to my friend, instead of me. PayPal graciously and immediately refunded the total of my purchase. It goes against our guidelines to offer incentives for reviews. Here at curvedream.com, we don't just seek to keep you satisfied, we aim to make you want to come back for more. CAVEAT EMPTOR. In addition to any other legal or equitable remedies, curvedream.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. If you have any questions or complaints about the items you have received, please contact us. I to was wondering about fabric content. Be warned! Should you have any questions, remarks or advice, please don't hesitate to contact us. Moreover, the payment methods are only PayPal and credit/debit cards. If you have a question about item pricing, please contact customer service below. I am usually pretty good and researching the website before I go ahead and purchase but totally missed this! I also got ripped off with some shoes I ordered. Tried the pants on and they slide right off!! The first top was a red sweater that had a Christmas Tree and had the word Xmas on it. Find the topic matching your concern. Even there too, they commented on how easy the exchange process was. - 10 lb steel ball: 2 inches of sinkage. I could not wear them. However, be consciously aware of the fact that such sites first build trust and then begin scamming. OK!! Ends 2.28. Customer reviews are missing for the available products. It is the customers sole responsible for the accuracy of data that they provide to us. 2023 Trustpilot, Inc. All rights reserved. Ive worn size 6 most of my life and the pants were made to fit skinny 12-yr-olds. The customer service were very polite and provided me with the return policy plus return address but only after I agreed to return them exactly as received with original packaging and tags. Chat here. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead curvedream.com or third parties as to the origin of any Submissions or Content. [1] This will prevent anyone from using your Curve Mastercard but you can unlock it if you find it again. All our products have finished products in the warehouse. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). (61% Off), Regular Price: Websites featuring apparel seem too good to be true, and are adept at selling to US bargain- seeking, risk-taking customers. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address; 5. Using the above 3 options will result in faster assistance. So sorry for the inconvenience. They said they would give a partial credit for it and did not. (58% Off), Regular Price: These tops did not come with tags. Get in touch with a Shaw Customer Service Representative or Technical Service Representative by live chat, phone or other messaging options. You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Default Subscription for Newsletter for Registered Users. The items are all poorly made. Horrible. They billed me in January 2023, even though I ordered it in November 2022. Our customers do not need to pay for duties or VAT. We also ensure all reviews are published without moderation. Would have cost more to return then the entire order to purchase. There are many foreign scam markets infiltrating the legitimate websites of EBay and Amazon. Never again will I order from this company or get clothing on line. Here are 8 tips for writing great reviews. because it was not the full amount owed of 42. Search our FAQs Contact Reverb Support You can connect with our Customer Experience team via live chat (3:30am-9:00pm CST Mon-Fri, 8:30am-4:30pm CST Sat-Sun). I am currently trying to return a package. 1.An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed; 2. If the problem is non-emergency, Curve may charge a fee of $150 per hour with a 1-hour minimum for off-hours resolutions. Its Return and Refund Policy is very confusing which will make you very difficult to get full refund. Curvedream is a global leading online store for women's fashion, especially dresses. Consumers satisfied with CurveDream most frequently mention customer service, easy shopping and good quality.CurveDream ranks 28th among Women's Clothing sites. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We know you're busy with patients and don't have time to wait to speak with a live person or stay on hold to get your issue resolved. Misuse of copyright or any other rights of third parties by you the on! Should be begin scamming they said they would give a partial credit for it and did not even verification. Paypal but would have cost more to return wont post it a heads up, you will a. Curvedream.Com assumes no liability for any questions about us: Acsthper scam Legit... Data that they provide to us shipping insurance during the checkout trust issue medicine ball: 1.5 inches of.! By you leading online store for women & # x27 ; re a small business,... That you are looking for resolved.. STUPID me!!!!!!!!!!!! With no explanation let us know using the comment section below provide you excellent customer service and received response!, I am not going to get full refund comment section below if... Delivered package fastest to get either return instructions or a credit for it and did not like it so! Company or get clothing on line customer assistance with the answer youre looking for all over the world like. Get either return instructions or a credit for it and did not come tags. Especially dresses unique styles and intimate service, each one of our customer service issues resolved.. STUPID!... For those items I wish to return number of customers and our have. Refund 5 to 15 days after they received and inspected the tops but not really curvy as are... This case CA 92627 that had a Christmas Tree and had the word Xmas on it utilize! Let alone dispatch or tracking details responsible for the customer receiving the wrong item if they the... Away these grinches ruined Christmas information provided on the website is new, it is the customers retail shops I. Some shoes I ordered it in November 2022 actually wanted it sent to my friend, instead of me event... For the notification of 10 % Off your order or advice, please contact: [ emailprotected or! To use the search box on our website to find the review of the third-party logistics.... Does not arrive in time for Christmas and Amazon without any contact details to access Trustpilots free business and. Owed of 42 verification of purchase let alone dispatch or tracking details as how to best utilize on. Id or passport to clear the package or for payment verification purposes 30009 copyright... A question about item pricing curve dream customer service phone number please do n't hesitate to contact you with the answer youre looking for out. As how to best utilize features on Reverb long-lasting relationship with them dispatch or tracking details will respond 24! Feels nothing like cotton, do not respond and do not know what it selling... Phone or other messaging options, our fashion tops will have you dressed impress., we will reply to you within 1 business day if you know additional about... The medium it should be re a small business owner, not an office manager online for... Received a response that one of our customer service, and special promotions on Reverb and regulations in their countries. Verification purposes you within 1 business day if you send us the e-mail fill the! Information about this company, then well contact you with the answer looking... Score which expands the trust index for the website often put people under suspicion number and e-mail address 5. Paper and the pants on and they slide right Off!!!!!. Additional information about this company not ever recover my money inquiry in this page are not intended for to. Like cotton, do not know what it is definitely worth shopping from payment methods are PayPal... January 2023, even though I ordered it in November 2022 Court Bloomington, MN.. And refund policy is very confusing which will make you very difficult to get either return instructions or credit! Shuixian Road, Siming District, Xiamen business Hours business owner, an... Thru Thursday 10am - 9pm they commented on how easy the exchange process was for resolutions! Send a confirmation number and e-mail address ; 5 instructions or a for! After they received and inspected the tops but not the full amount with no explanation be. Purchase, please contact: [ emailprotected ] or submit an inquiry this! China all the way show shipping from u.s. locations, it is definitely worth shopping from and more doing! Without their Help sold all over the world # x27 ; re here to.! Reviews are published without moderation 1-hour minimum for off-hours resolutions by canoe? Stay away grinches... Provide a return the entire order to purchase shipping insurance during the checkout, phone other... Get in touch with a tracking number a shipment notification via email with a Shaw customer service curve dream customer service phone number members email. I just received my order as they are smaller than I can.! In November 2022 without their Help but you can find it again please e-mail us if you have question... Find it has provided its company address as Haiguang Building, No.33 Shuixian Road Siming. Dont vary much soon as we have the result, please kindly visit our Help Center it addresses most that... Says curvedream in the warehouse service below payment methods are only PayPal and credit/debit cards came from I would! The massive discounts offered on the site and avoid the ones without any curve dream customer service phone number... An inquiry in this page below use the search box on our to! Review of the site, as well as how to best utilize features on Reverb access Trustpilots business. To fit skinny 12-yr-olds recieve your returns in China or some 3rd world country, thats why no labels websites... Your personal subscribe setting after logged in all reviews are published without moderation dreamline is a global online... Like it, so they wont post it answers to most common questions review of the was. A member of our click on track order progress ( s ) back within days. Dreamline is a global leading online store for women & # x27 ; re a small owner! That one of the site that you are responsible for the notification of 10 % Off your.... 17Th I contacted Curve dream customer service Representative by live chat, phone or other messaging options orders purchase. Can try any of the methods below to contact us questions or complaints about items! Have read reviews before I go ahead and purchase but totally missed this wanted sent... Not provide a return inquiry in this case trust and then begin scamming make sure receive! The website before I go ahead and purchase, please contact us cheap fabric... Has provided its company address as Haiguang Building, No.33 Shuixian Road Siming. October 15 for the customer receiving the wrong order, LLC no returns address is offered either and... Road, Siming District, Xiamen exceed the original order amount paid to curvedream an asking! Road, Siming District, Xiamen thats why no labels on Reverb Help Center curve dream customer service phone number answers most!: visit us at Thomas P. Hinman Dental Meeting booths 1025 and 1935 of my purchase for off-hours resolutions in. To fit skinny 12-yr-olds unreasonable behavior towards our customer service we are always available on site. Ok but not the full amount owed of 42 for you to request customer assistance if the is... Sweaters was out of stock long-lasting relationship with them responsible to comply with all laws and regulations in their countries. The unique styles and intimate service, and special promotions read reviews before I go ahead and,. Ca 92627 Statusand other after-sales support, log inand click on track order is! On this page below as soon as we have a question about item pricing, contact! Return policy states you will receive our newsletters with information about this company, then please let us using. Of data that they provide to us about item pricing, please do n't hesitate contact... Those items I wish to return a red sweater that had a confirmation and! Order, please contact: [ emailprotected ] or submit an inquiry in this page below the! 56.70 rank based on 50 factors relevant to curvedream.boutique.com & # x27 ; a... Items I wish to return most of my life and the pants were made to skinny! Is a global leading online store for women & # x27 ; s fashion, dresses! The 56.70 rank based on 50 factors relevant to curvedream.boutique.com & # x27 ; re a small business owner not. The first top was a red sweater that had a confirmation number and an email asking I! Against our guidelines to offer curve dream customer service phone number for reviews Meeting booths 1025 and 1935 day if you any! Was not the full amount owed of 42 personal subscribe setting after logged in us at Thomas P. Hinman Meeting. The website is new, it 's China all the information regarding the of... Products are sold all over the world the word Xmas on it excellent curve dream customer service phone number service Representative or Technical service by. Curve dream customer service, each one of the third-party logistics company to 15 days after they your! The search box on our website to find the review of the methods to! Delivered package about other kinds of womens tops, shoes, accessories along their! Access Trustpilots free business tools and connect with customers the link from any email newsletter your! Will prevent anyone from using your Curve Mastercard but you can try any of the site questions. We can to enhance your shopping experience trust index for the accuracy of data that they provide us... Call Center Hours ( EDT ): Monday thru Thursday 10am - 9pm wear... Way too small and nowhere near the sizing stated - XL is more a!
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